Program and Activities Support Officer

**Casual position**

**Band 4 - Salary Range $44.29 - $46.95 per hour + 11% Super**

**Salary offered will depend on level of skills and experience**

**About Melton City Council**

The City of Melton is a community where everyone belongs. Ours is a vibrant and diverse municipality — one of the fastest developing in Australia. Our organisation strives to provide our community with state-of-the-art amenity and facilities, engaging health and wellbeing options, and support to become active members of our Lifelong Learning City.

We invest in innovation, offering professional and personal development, and generous leave and flexibility to staff, while also fostering a collaborative and inclusive culture. You’ll be able to work close to home in a dynamic setting featuring cafes and retail options set amongst heritage buildings and open green spaces.

**The Opportunity**

Provide administrative support to the Health Connected Community department and support with the daily operational requirements within Councils community centres and Neighbourhood Houses. The team are seeking an individual who has strong administration skills and demonstrated excellent customer service skills preferably with experience in Local Government and/or a community services environment.

**Key Responsibilities**
- Provide administrative support to Council’s Community Participation and Connection team delivering accessible community programs and activities.
- Support the production and dissemination of marketing initiatives and materials to promote Council’s programs using social media, local media, newsletters, notice boards and other communication mediums.
- Undertake administrative duties and develop systems which support the effective day-to-day operation of Community Participation and Connection programs operations, including participation in initiatives to review and implement improved work practices.
- Provide excellent customer service to participants of Council programs and users of Community Centre's and Neighbourhood Houses.
- Support volunteers, tutors and community groups relevant to the Council’s community programs.

To view the **Position Description**, click **here**.

**About you**

**_ To be successful in this role you will have the following:_**
- Secondary school certificate with substantial experience in the provision of customer service and/or administration functions or a minimum of a post-trades certificate in a relevant field.
- Experience in maintaining administrative systems and sound skills & knowledge of Microsoft Software Applications.
- An understanding of community development and/or the role of Neighbourhood Houses, community learning and programs.
- Proven time management skills, including the ability to prioritise tasks and organise work activities to manage ongoing requests for action or information from customers.
- Communicate effectively to develop effective working relationships with a wide variety of internal and external customers.
- Hold a Current valid Victorian driver’s licence and Current valid Working with Children’s Check
- Current valid Victorian Driver’s Licence.

**Culture and Values**

Our vision for our community is to be: "A vibrant, safe and liveable city accessible to all" and that means there’s a place here for you too. Our organisational values represent us as an established growth Council and the values are reflected in everything we do; our decision-making, our actions and our service provision to the community. Council has a diverse and vibrant organisation and we’d love to have you join us to help shape a city for the future.

We are Vibrant MELTON. Our values are:

- Motivate
- Empower
- Lead
- Trust
- Open
- Nurture

**Benefits**

There are a number of great reasons why our people love working at Melton City Council:
Staff Benefits | Melton City Council
- Extensive Career Development & Leadership Programs
- Family Room available including Breastfeeding Facilities (Melton City Council | Australian Breastfeeding Association)
- Wellbeing initiatives
- Subsidised Uniforms

**How To Apply**

If you require further information about the position, please contact Carly Billingham, Team Leader Community Participation and Connection on **0448 210 568.**

Applications must include a Resume and address the Key Selection Criteria outlining your suitability to the role. To address the Key Selection Criteria, you will need to write short statements explaining how you meet the criteria, or how you demonstrate the capability. We encourage you to keep your responses concise.

**To be eligible for employment at Melton City Council you must be legally entitled to work in Australia.**

All successful applicants will need to undertake pre-employment requirements including but not limited to a satisfactory criminal history record check. Successful applicants must be able to comply with any COVID-19 Public Health Orders applicable to Local Government employees and Council’s C