Program and Activities Support Officer

**Casual Position**

**Band 4 - Hourly Rate $46.99 + 12% Super + 25% Casual Loading**

**Why join Melton City Council?**

Melton City Council is proud to serve one of Australia’s fastest-growing and most diverse communities. We are a forward-thinking local government committed to creating a city where everyone feels welcome, supported, and empowered.

As a Council, we are driven by innovation, inclusion, and excellence. We deliver high-quality services and infrastructure, promote lifelong learning, and champion health and wellbeing across our municipality. Our team plays a vital role in shaping a vibrant, sustainable future for our residents.

Working with us means being part of a collaborative and inclusive culture that values your growth. We offer:

- Professional and personal development opportunities
- Generous leave entitlements and flexible work arrangements
- A dynamic workplace close to home, surrounded by heritage charm, green spaces, and modern amenities

Join us and help build a city that thrives—where your work makes a real difference every day.

**The Opportunity**

Our Community Participation and Connection team create vibrant community activity through facilitated, locally accessible, community driven experiences, programs and projects. The team are seeking a highly motivated officer who has strong administration skills and demonstrated excellent customer service skills preferably with experience in Local Government and/or a community services environment.

**Key Responsibilities**
- Provide administrative support to Council’s Healthy Connected Community department delivering accessible community programs and activities.
- Support the production and dissemination of marketing initiatives and materials to promote Council’s programs using social media, local media, newsletters, notice boards and other
communication mediums.
- Undertake administrative duties and develop systems which support the effective day-to-day operation of Community Participation and Connection programs operations, including participation in initiatives to review and implement improved work practices.
- Provide excellent customer service to participants of Council programs and users of Community Centre's and Neighbourhood Houses.
- Support volunteers, tutors and community groups relevant to the Council’s community programs.

To view the **Position Description**, click **here**.

**About you**

**_ To be successful in this role you will have the following:_**
- Secondary school certificate with substantial experience in the provision of customer service and or public administration functions.
- Experience in maintaining administrative systems and sound skills & knowledge of Microsoft Software Applications.
- An understanding of community development and/or the role of Neighbourhood Houses, community learning and programs.
- Current valid Victorian Driver’s Licence.
- Must hold or be able to obtain an Employee Working with Children Check.

**Culture and Values**

Our vision for our community is to be: "A vibrant, safe and liveable city accessible to all" and that means there’s a place here for you too. Our organisational values represent us as an established growth Council and the values are reflected in everything we do; our decision-making, our actions and our service provision to the community. Council has a diverse and vibrant organisation and we’d love to have you join us to help shape a city for the future.

We are Vibrant MELTON. Our values are:

- Motivate
- Empower
- Lead
- Trust
- Open
- Nurture

**Benefits**

There are a number of great reasons why our people love working at Melton City Council:
Staff Benefits | Melton City Council
- Genuine Flexible work options
- Extensive Career Development & Leadership Programs
- Access to the Local Government Employee Health Plan (GMHBA) with exclusive benefits
- 16 weeks Paid Parental Leave **(Super is paid during parental leave)**:

- 3 weeks Paid Secondary Carer Leave*
- Wellbeing initiatives

**How To Apply**

If you require further information about the position, please contact **Lyn Harding**, Acting Team Leader Community Participation and Connection on **0439 503 142**.

Applications must include a Resume and address the Key Selection Criteria outlining your suitability to the role. To address the Key Selection Criteria, you will need to write short statements explaining how you meet the criteria, or how you demonstrate the capability. We encourage you to keep your responses concise.

**To be eligible for employment at Melton City Council you must be legally entitled to work in Australia.**

All successful applicants will need to undertake pre-employment requirements including but not limited to a satisfactory criminal history record check. Successful applicants must be able to comply with any public health orders applicable to local government.

**Melton City Council is committed to being a child safe organisation and has Zero tolerance for child abuse. Melton City Co