Night Duty Manager

2 days ago

Sydney, Australia IHG Full time

**About us**
There’s nothing complicated about dealing with business people. They’re just people. Doing business.

By day, international marketing superhero. By night: fluffy bath robe and a box set.

Like Liz, who’s left her laptop cable in the cab. Or Mario, who’s secretly missing his cats. The early riser, who’s first in the gym. The sales team preparing for the ‘big pitch’ over a freshly prepared lunch. At Crowne Plaza Hotels and Resorts, we embrace the new world of business and understand that Modern business travellers want a hotel (and a hotel team) that understands and supports them, helping at every turn.

Crowne Plaza Sydney Coogee Beach is located in a perfect central beachside location, an area priding itself on its laid-back lifestyle, tranquil waters, historic ocean baths and plenty of green spaces.

**Your day to day**
We’re looking for a passionate Duty Manager to lead our overnight Front Office operations. On shift, you’ll be a leader - managing guest experience, team performance and Hotel operations. You’ll focus on ensuring our team deliver authentic, memorable experiences for our guests while supporting and developing the team to drive results.

So what does the day-to-day look like?
- Having authentic conversations with our guests to resolve their issues, queries or concerns
- Overseeing the Hotel operations in the absence of Senior Management
- Being the first point of contact for any critical emergency situations
- Leading the team to deliver results that positively impact guest experience and overall Hotel performance
- Focusing on team development to ensure our team are continuously learning and broadening their skills

**What we need from you**
- Minimum 1 year experience in a Duty Manager role or similar Customer Service Management role
- The right to work in Australia
- A valid NSW RSA competency card
- First aid and basic CPR certification
- Hotel industry experience (preferred but not essential)
- Positive energy, eye for detail, and passion for delivering great guest experiences
- Ability to have genuine connections with guests and colleagues
- Ability to work in a fast-paced environment and prioritise workload
- Strong attention to detail, written and verbal communication and organisational skills
- A collaborative approach to work

**What we offer**
Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.

You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including paid birthday leave, enhanced parental leave, flexible work options and proactive health days. Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further.

Job Reference: EMEAA32421

  • After Hours Manager

    4 days ago

    Sydney, Australia Ramsay Health Care Full time

    **Permanent part time (70 hours per fortnight) night duty position**:Enjoy flexible hours for **better work life balance!**: - We care about** YOU!**Access counselling, **wellbeing services**, legal & financial assistance - Join Australia's largest private health care provider. **The Opportunity** We are seeking an After Hours Manager to support our...

  • Night Duty Manager

    6 days ago

    Sydney, Australia Oaks Hotels Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

  • Registered Nurse Night Duty

    2 weeks ago

    Sydney, New South Wales, Australia Opal HealthCare Full time $100,000 - $120,000 per year

    Permanent opportunity Monday and Wednesday Night DutyAt Opal HealthCare, we know that companies don't succeed, people do.Opal Healthcare is Australia's largest residential aged care provider, with 139 Care Communities and over 20,000 team members nationwide. Our values of Compassion, Accountability, Respect and Excellence are at the heart of everything we...

  • Night Duty Manger

    2 weeks ago

    Sydney, Australia Oaks Hotels Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

  • Assistant Night Manager

    13 hours ago

    Sydney, Australia The Tank Stream Hotel Full time

    **Assistant Night Manager** **Role** **Key Responsibilities of this role include: -** - Team Leader, Supervisory levels or people who wish to work only at night because of family commitments are strongly encouraged to apply - Direct and oversee all hotel operations during the night shift to ensure guest satisfaction and safety. - Check accommodations,...

  • Night Duty Manager

    2 days ago

    Sydney, Australia Marriott International, Inc Full time

    **Job Number** 23075255 **Job Category** Rooms & Guest Services Operations **Location** Sydney Harbour Marriott Hotel at Circular Quay, 30 Pitt Street, Sydney, NEW SOUTH WALES, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all...

  • Duty Manager

    5 days ago

    Sydney, New South Wales, Australia Lewis Leisure Pty Limited Full time $90,000 - $120,000 per year

    Welcome to The Fiddler Hotel, a premier hospitality venue in Sydney and the Home of Celebrations.We are seeking a Duty Manager to join our operations with previous experience for a mid to large hotel and understanding of relevant liquor and gaming legislation.Bar and Restaurant Managers looking to step up are encouraged to apply.Working closely with the...

  • Night Manager

    4 days ago

    Sydney, Australia Crowne Plaza Hotels & Resorts Full time

    We're looking for a Night Manager to lead the Night Team and deliver customer service support, balance the books and perform other essential accounting tasks to help us stay one step ahead of tomorrow during our late-night shifts. The Night Manager will also ensure the safety, security and smooth running of all other hotel operations in the absence of Senior...

  • Duty Manager

    4 days ago

    Sydney, New South Wales, Australia Scruffy Murphys Hotel Full time $60,000 - $90,000 per year

    Join Our Irish Pub Family in Sydney Duty Manager Wanted Are you passionate about creating a warm and welcoming atmosphere, ensuring exceptional customer experiences, and being part of a lively Irish pub in the heart of Sydney? Look no further We're on the lookout for an energetic and dynamic Duty Manager to join our team.Position: Duty ManagerLocation:...

  • Assistant Night Manager

    2 weeks ago

    Sydney, Australia Stamford Hotels & Resorts Full time

    **Job No**: STAM2025301189 **Location**: Sydney **About Stamford Hotels and Resorts**: Stamford Hotels and Resorts is part of the Stamford Group and manages the Group’s portfolio of luxury premium hotels located in Australia. The hotel portfolio consists of over 1800 rooms and 1000 employees. In addition to the hotels, the Stamford Group owns a portfolio...