Case Coordinator, Homes First

**Central Office**
4-6 Peel Street North, Ballarat VIC 3350
PO Box 2537, Bakery Hill VIC 3354
**T** 03 5337 8999
ABN 51 857 084 361

**Position Description**

**Position Title**:Case Coordinator, Homes First

**Program/Section and/or **Homelessness and Housing Support

**Portfolio**:
**Location**:Bendigo, Horsham or Warrnambool (with travel required)

**Reports To**:Team Leader, Homelessness Services (Loddon region) & Team Leader,

Housing Access & Support (Wimmera-South West region)

**Award and Classification**:_Social, Community, Home Care and Disability Services Award 2010_, Level 5
- This Position Description intends to describe the general scope, level of work, accountabilities and responsibilities of the _
- position. It does not necessarily include all duties and responsibilities.- This Position Description may be altered in accordance with the changing requirements of the position. _

**About CatholicCare Victoria**

CatholicCare Victoria is a leading and influential provider of charitable and social services in Victoria. The _Mission_

of CatholicCare Victoria is to build communities that recognise and nurture the dignity of each person. Our

employees share our _Mission_ for a stronger, more inclusive society through supporting individuals, families and

communities in times of need, especially those who are most disadvantaged, vulnerable and/or marginalised.

CatholicCare Victoria delivers excellence in a broad range of child, family and youth services, family relationship

services, school counselling and pastoral care services, social housing, employment and advocacy services across

various office locations and delivery sites in Victoria.

CatholicCare Victoria draws on the principles of Catholic Social Teaching to inspire and direct our endeavours. We

value and respect human dignity and embrace diversity in an inclusive work environment.

**About the Program/Section**

Client Services comprise client programs and services across CatholicCare Victoria with a range of diverse
practitioner positions across multiple programs. Programs are funded from Federal, State and philanthropic
sources.
Client programs and services are grouped as follows:

- Client Services Operations - all client facing service delivery across children, youth families, individuals, and

communities with target programs in relationship services, counselling, homelessness, family law,
parenting/family support, AOD work with CALD populations, children’s mental health, refugee and
settlement support, communities for children (Shepparton) carer support, kinship care, emergency relief,
prison chaplaincy, youth justice, and victims’ assistance.
- Service Development and growth including the Schools Program and CCVT contract management.

‘Homes First’ is a Victorian State Government initiative to provide stable housing and supports to people
experiencing homelessness. CatholicCare Victoria has been contracted to deliver the Homes First program in the
Loddon and Wimmera-South West regions.

The program will provide a response to the acute needs of community members sleeping rough and/or
experiencing persistent homelessness by providing access to social housing and wrap-around supports.

The Homes First team will work in close collaboration with all stakeholders across both regional catchments to
support individual client transitions into social housing provided by Department of Families, Fairness and Housing
(DFFH). The Homes First program model incorporates an integrated and multi-disciplinary approach with services
tailored to individual client need.
The initiative will enable access to long-term housing to support those people currently experiencing homelessness
- assisting with access to interim accommodation for up to 12 months, where possible, while long-term housing is
secured - and support services for up to 36 months. Support services encompass:

- Initial referral and assessment
- Support to access and establish social housing
- Support to maintain the tenancy and sustain housing
- Case coordination
- Service navigation and referral
- Specialist multidisciplinary services

**Position Summary**

The Case Coordinator (Allied Health), Homes First program will provide clients with three years of intensive case
management support, working from a strengths-based, trauma-informed approach to support clients to address
unmet needs and participate in the community. The position enhances the ability of individuals to be able to live
independently, stabilise physical/mental health and successfully maintain tenancies. The position seeks to support
clients to achieve other goals of positive value to them, including family reunification, education/training,
employment and engaging in social activities.

This role will include providing collaborative assessment and identification of goals alongside clients to support

linkages to appropriate health and community service providers, social supports, and coordination of a range of