Property Services Supervisor

JLL supports the Whole You, personally and professionally.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people live, work, play, shop, and eat.
**What this job involves**:
The Property Services Supervisor is responsible for the day-today operations of a cross section of operational aspects of the properties, overseeing the implementation and adherence to established policies and procedures. This role is located at Darling Square and reports to the Property Services Manager.
Situated prominently in the heart of the Darling Harbour Precinct, Darling Quarter and Darling Square seamlessly combine cutting edge architecture, premium facilities and an unrivalled location.
**A snapshot of the role**:
Assist with ensuring compliance with all relevant statutory authorities and good engineering practices in relation to maintenance of the property structure, fittings, finishes and services.
Assist with ensuring certification is obtained from relevant contractors and consultants for all essential services and the timely preparation of the annual Fire Safety Statement or other relevant documentation as stipulated by the local authority.
Overseeing periodic inspections of the building and plant to determine the extent, priority and criticality of any repair works required. Whilst undertaking this inspection safety aspects are a priority
Embracing, promoting, and enacting the property and corporate WHS program, in particular embracing the OPS AIDE Program and Lendlease Global Minimum Requirements (GMR) platform.
The timely creation of work orders for contract / adhoc works and processing of invoices must be raised and approved at engagement to allow monthly cost allocations to stakeholders
In consultation with the Management Team, assist with preparing annual property operations budgets and monitoring and updating budgets on a quarterly basis
**Sound like you? This is what we’re looking for**:
If you're a self-starter, and you love building client relationships then this is the role for you You've got excellent communication skills and a strong customer service focus. You adopt a hands-on approach to problem solving and can juggle multiple tasks in a dynamic workplace. You think on-the-go and can collaborate with multiple stakeholders with ease. You will effectively maintain a superior level of service resulting in an above average tenant survey score while ensuring that budget, quarterly reports and forecasting deadlines as notified by the Finance Manager are met.
Tertiary qualifications are desirable but a Trade Certificate will be favourably considered. The ability to empathize with tenant needs and a good customer service ethic is essential.
**What you can expect from us**:
Please note, although developing relationships with agencies forms a component of the JLL talent acquisition strategy, on this occasion agency submissions will not be accepted.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.