Information and Technology Records Officer- Aps6

4 days ago

Sydney, Australia The Workplace Gender Equality Agency Full time

**Why this role matters**

The Information Technology and Records Officer administers WGEA’s key internal business systems, coordinates information record management activities and has overall responsibility for day-to-day maintenance, trouble shooting and monitoring of the Agency’s ICT environment.

**The key duties of the position**

Reporting to the Technology Executive Manager on IT matters and working closely with the Operations Executive Manager for Information and Records activities, this role is responsible for:

- providing expert technology support for WGEA’s day to day technical operations and the enablement of on site, flexible and remote working including troubleshooting technical issues, with support to resolution and/or escalate to supplier organisations as required.
- coordinating and maintaining WGEA’s information and records management, including managing metadata across all digital information assets and supporting staff in the ongoing enhancement of the Agency’s IM practice.
- assisting with management of the Agency’s data security and privacy programs, ensuring adequate coverage of the Agency’s network, infrastructure and data;
- providing guidance and training to staff on key technology areas such as ICT policy, security, information and records management, and general systems usage;
- documenting IT information, assets, processes and maintaining an IT documentation library;
- contributing to other Agency projects as required.

**To be successful in this role, you will need**:
We are seeking an individual with the following **minimum requirements** and experience
- Strong analytical and problem-solving skills involving complex information, particularly within a legislative framework.
- Excellent time-management skills, with a demonstrated ability to work pro-actively in a team environment, with strong attention to detail and accuracy.
- Ability to manage information assets and data.
- Ability to provide one on one and group training, develop training content and evaluate user capability.
- Effective interpersonal skills, with an ability to communicate information clearly, concisely and professionally, both verbally and in writing.
- Baseline Security clearance or the ability to obtain clearance.

**Information and Technology Records Officer
- APS6 Job Application Package (PDF, 238.04 KB)**:

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