Student Living and Support Officer

Full-time, Fixed Term until August 2025_
- Reference number: 134284416

**About the position**:
**As Australia’s first private, not-for-profit university, Bond University based in Robina on the Gold Coast seeks to be recognised internationally as a leading independent university, imbued with a spirit to innovate, a commitment to influence and a dedication to inspire tomorrow's professionals who share a personalised and transformational student experience.**
- Directly interact with student residents to address health, wellbeing, and academic concerns, ensuring a smooth transition and integration into campus life.
- Promote leadership development, community engagement, and cross-community activities such as sports and cultural events.
- Foster a safe, supportive, and inclusive residential community that prioritizes students’ mental, emotional, and physical health.

**Student Living and Support Officer**
**Campus Life**
**Full-time, Fixed Term until August 2025**

**Join Australia’s number one University for student experience*, and enjoy staff benefits including**:

- Free staff car parking
- Up to 18/26 weeks of parental leave#
- Salary packaging options for FBT and Non-FBT items#
- 17.5% of base salary leave loading
- Staff wellbeing program
- Free & Confidential Employee Assistance Program available for all staff
- Study assistance for staff and dependents#
- Corporate health and finance discounts
- Onsite Medical Centre and Counselling Services
- Onsite Sports Centre including gym, fitness classes and pool#

**About the Position**

As a Student Living and Support Officer, you will be an integral part of our Campus Life team, dedicated to enhancing the residential experience for our diverse community of undergraduate and postgraduate students. Your primary focus will be on fostering a welcoming and inclusive environment, ensuring students’ smooth transition and integration into campus life. This role involves extensive direct interaction with student residents, addressing their health and wellbeing concerns, supporting academic achievement, and providing prompt and compassionate responses to their inquiries and issues.

In this dynamic and multifaceted position, you will also play a crucial role in promoting leadership development, community engagement, and cross-community activities such as sports and cultural events. Your efforts will contribute to creating a safe, supportive, and vibrant residential community that prioritizes students’ mental, emotional, and physical health. By working closely with the Student Success and Wellbeing team, you will help ensure that all students have access to the resources and support they need to thrive during their time on campus.

**About the person**:
**About the Person**
- Possesses a degree and at least three years of relevant professional experience, preferably in a student-facing or pastoral care role.
- Demonstrated expertise in Mental Health First Aid and a strong commitment to supporting mental well-being.
- Excellent communication skills for engaging with stakeholders at all levels.
- Proven leadership abilities and strong problem-solving skills.
- Background in delivering outstanding customer service.
- Ability to work under pressure and manage multiple tasks efficiently.
- First Aid certification and experience in multicultural environments.
- Holds a current blue card and understands Responsible Service of Alcohol (RSA) regulations

**This role involves shift work, including weekends, with standard hours from 15:00 to 23:00. Flexibility is essential as hours may change according to operational needs.**

**Salary details**:
The salary for the position commences at $80,787.14 per annum, plus 12% superannuation. In addition, the salary will attract applicable shift penalty rates.

**Additional information**:
**Application and submission details**:
For further details regarding this appointment, please reference the Position Description and Selection Criteria.

**Applications close: 5:00pm, Sunday, 8 December 2024.**
- Please note, the successful applicant will be required to produce a certified copy of their highest qualification received prior to commencement of duty._

**Conditions of employment are offered under a Bond Workplace Agreement (BWA).**

Please advise the Talent Acquisition Team if you require any reasonable accommodations to assist you at anytime during the recruitment process.

**For more information, visit **Supporting diversity at Bond | Bond University | Gold Coast, Queensland, Australia

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**Applications close**:
8th December 2024