Credit Controller

8 hours ago

Mount Waverley, Australia Icon Holdings Services Full time

Icon Group is Australia’s largest dedicated cancer care provider and has expanded globally into Singapore, Mainland China, Hong Kong and New Zealand. We are built on a strong but simple vision - to deliver the best care possible, to as many people as possible, as close to home as possible.

With more than 3,000 employees company-wide, we bring together all aspects of quality cancer care, including medical oncology, radiation oncology, haematology, pharmacy and chemotherapy compounding to deliver a true end-to-end seamless service for cancer patients internationally.

As we continue to grow, what we do matters to more and more people every day. Each role at Icon holds a strong contribution to the care provided. And when you choose a career with Icon, you help change people’s lives for the better.

**Here’s what our people said what it takes to succeed and love life at Icon**
- You’ll truly want to work together towards our ambitious vision and goals
- You’ll embrace and enjoy pace, progress, and change - we rarely sit still for long
- You’ll need a serious work ethic and a thirst for job satisfaction that sees you putting up your hand to grab opportunities

Icon’s success depends on the quality and commitment of our team, so we’re devoted to empowering our people to thrive in their career. In this role, you'll find Purpose, at Pace and Opportunity, at Hand, joining a truly connected team.

**A few of our benefits**
- Valued rewards and recognition program
- Discounts and cashback on hundreds of brands through our internal ignite app
- Flexible work arrangements, including remote working, compressed work weeks, varying start-finish times and so much more
- Access to novated lease options via our partner RemServ
- Access to paid parental leave
- Access to our Employee Assistance Program (EAP)

**The opportunity**
We have an exciting
**full-time 12-month contract** available to join a talented and passionate team in our Melbourne head office in
**Mt Waverley**. Reporting to the Accounts Receivable Team Leader, you’ll play a key part in contributing to our services by:

- High volume debt collection; handling complex debt collection cases, managing the relationship with external debt collection agencies
- Maintaining strong relationships with customers
- Assisting with major corporate customer invoicing
- Reconciling complex accounts that have been escalated from the AR team
- Ensuring debtors are tightly managed, reporting on debtor balances and KPI’s, highlighting high risk accounts to ensure a reduction in debtors DSO
- Designing, implementing, and monitoring credit control procedures and policies, including training the team
- Additional ad-hoc duties as required

**About you**
- Minimum 3 years experience in a similar role
- Professional and assertive manner with effective communication skills
- Comfortable dealing with sensitive health care situations, displaying an empathetic approach
- Strong organisational and time management skills
- A high level of attention to detail with proven ability to prioritise workload
- Demonstrated ability to thrive in a fast-paced environment

**Excited to join us and help change people’s lives for the better?**

**You Can.

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