Scrum Master

Overview:
- Scrum Master | 12 Months Fixed Term contract- Influence strategy, coach teams in Agile practices, and play a key role in the university’s strategic journey.- Be part of a supportive culture that values innovation, leadership, and continuous professional development.

About the Portfolio

The Operations Portfolio enables an integrated, enterprise wide delivery for best practice student and staff experiences.

The Portfolio incorporates the following business units: Enterprise Projects and Business Performance (EPBP), Communications, People, Information and Technology Services (ITS), Office of the Chief Operating Officer, Procurement and Vietnam Operations.

The Portfolio houses significant drivers and delivery components across the staff and student journeys and enables the overall experience for both groups. The Portfolio is integral in bringing the RMIT strategy to life, across the globe. Each of these functions supports the global operations of the University both directly as well as through its controlled entities.

The Information Technology Services (ITS) function, provides RMIT University with current and emerging Technology systems and services. Our vision of “unleashing technologies to enable great experiences for RMIT communities” supports a proactive and leading-edge technology ecosystem, mindset and delivery, empowering the advancement of the University’s commitment to advancing Lifelong Learners.

The Role

Are you passionate about driving impactful projects in the education and student experience space?

We're looking for a dynamic Scrum Master to lead the exciting technology initiatives across our Learning & Teaching and Student Experience portfolio.

RMIT’s Education Cloud Program is a landmark digital transformation, modernising the student experience through Salesforce and creating a unified, outcome-driven ecosystem across the University. Joining the program means contributing to one of Australia’s largest higher-education transformations, with the opportunity to shape innovative solutions that directly impact students, staff and industry partners.

Be at the heart of an exciting program shaping the future of RMIT's Salesforce Transformation. As a Scrum Master, you'll empower agile squads to deliver high-impact solutions with Salesforce Education Cloud, directly influencing student experiences worldwide.

You'll lead 2-3 dynamic squads, fostering collaboration, accountability, and continuous improvement while working closely with Product Owners and Project Managers to align with strategic priorities.

Play a key role in integrating Education Cloud into RMIT's digital ecosystem, supporting essential operations across our global network.

Skills & Experience:
- Educate and guide the organisation in Agile, Scaled Agile Framework, Design Thinking, and Lean practices.- Facilitate and implement quality user testing methodology, including sourcing customers and running interviews.- Coach and mentor across teams with a view to increasing the organisation’s creative confidence.- Mentor and coach team members to upskill and drive learning and development.- Salesforce experience is extremely desirable.-
- Certified Scrum Master (Scrum Alliance, Scrum.org, or equivalent) and proven agile project delivery experience.

To Apply

Please submit your CV and cover letter addressing your suitability for this position by clicking on the ‘Apply’ link below.

For further information about this position, please see the Position Description below.

Position Description - Scrum Master

When you join our team, you'll be able to access a range of benefits:

- From travel to fitness, there's something for everyone
- Please note, we will be running a rolling recruitment process, so please do not wait until the closing date to apply._

Applications Close:
20 Oct 2025 11.59 pm
- _or visit our Careers page for more contact information - _
- ._
- We are a Circle Back Initiative Employer - we commit to respond to every applicant._