Boutique Manager

5 days ago

Chadstone, Australia GIORGIO ARMANI AUSTRALIA PTY LIMITED Full time

The Armani Group is a leading luxury fashion house established in 1975 by founder, Giorgio Armani. Renowned for our tailored, unstructured and mínimalist signature style, Giorgio Armani is committed to creating a unique luxury experience for each of our clients. Our extensive portfolio includes apparel, accessories, fragrance, cosmetics, and home furnishings that encapsulate the essence of style and elegance.

**We are currently recruiting for leaders with premium fashion and management experience to lead our team in our Flagship Emporio Armani Chadstone.**
- Manage daily morning briefs, enhancing staff animation, business (sales and KPIS) and product awareness, motivation and commitment.
- Facilitate one on ones and personal development plans, developing strengths and supporting professional growth through talent mapping.
- Proactively manage all administrative duties including Work Health and Safety protocols, rostering, Time and Attendance processes for your team.
- Foster a supportive and positive work culture.
- Facilitate team-based training to engage customers: clientelling, after-care, CRM KPI monitoring and coaching.
- Analyse business data and propose sales strategies to achieve sales KPI.
- Generate sales by creating new clientele as well as re-activating existing clientele.
- Analyse and understand current market trends and identify new opportunities within the current market.
- Be actively involved in client events contributing to sales and retention strategies.
- Demonstrate sales leadership for staff by playing an active role on the selling floor: VIC/VIP relationship.
- Role model an authentic client experience that motivates your team to actively pursue sales targets.
- Supervise sales to ensure customer satisfaction, engagement.
- Define targeted quantitative and qualitative goals and ensure they are achieved.
- Experience in a premium fashion environment.
- Strong business mindset and problem-solving skills.
- Attention to detail and high level of accuracy.
- Excellent communication and presentation skills.
- Excellent time management.
- Excellent in spoken and written English.
- Advanced knowledge of Microsoft Office, SAP and experience in POS systems.

**Academic / Professional Qualifications**

University graduate or above in Business or related disciplines (not compulsory).

At least 5 plus years in a premium fashion management role.

**Benefits of Working with Giorgio Armani Australia**
- Join a global fashion luxury group
- Up to 40% generous staff discount available
- Employer Assistance & Wellbeing Program
- Birthday Leave
- 8 weeks of paid Parental Leave

Giorgio Armani is proud to be an equal opportunity employer, welcoming and celebrating applicants from all backgrounds. We are committed to creating an inclusive environment.

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