Switchboard Operator

**About the Role**

As a Communications Administrator, you will be responsible for providing comprehensive customer focused service as the first point of contact for our patients, visitors, specialist, and clinical and non-clinical staff.

Key Responsibilities:

- Providing administrative support to various department
- Answering questions from patents, visitors, and staff, providing them with accurate and timely information
- **_Must_** **_be available to work a 24/7 rotating roster_**_,_** which means you must be available for all shifts, day/night, weekends and holidays.

**Required Skills and Experience**
- Previous experience in a fast-paced switchboard or similar role.
- A strong commitment to providing excellent service with courtesy and respect for everyone you interact with.
- Outstanding interpersonal and verbal communication skills, including excellent enunciation, articulation, and listening skills for effective telephone conversations.
- Values honesty, integrity, and ethics
- Demonstrated proficiency in Microsoft Word, Excel, and Outlook.
- Demonstrated ability to handle issues and resolve conflicts effectively

**Remuneration**

On offer is an hourly rate ranging from **$29.78 +**superannuation based on qualifications and experience, exclusive of penalties and allowances.

**What’s in it for you?**
- **Professional Advancement**: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
- **Discounts**: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
- **Health and Wellbeing**: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.
- **Leisure/Social/Financial**: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

**About Ramsay**

Greenslopes Private Hospital is proud to be one of Australia’s leading private teaching hospitals, owned and operated by Ramsay Health Care. Located on the southside of Brisbane - approximately 5km from the CBD, Greenslopes Private is renowned as a world-class tertiary medical facility offering the latest treatments and first-class service to our patients.

The Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘_People Caring for People’_ since 1964.

**Requirements**:

- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases.

**To Apply