Switchboard Operator

**Switchboard Operator - Patient Administration**

**Greenslopes Private Hospital, Greenslopes**
- **Permanent full-time position available**:

- We care about** YOU **Access counselling, **wellbeing services**, legal & financial assistance
- **Enjoy benefits** such as paid parental leave, study leave and the option to purchase additional annual leave.

**Greenslopes Private Hospital is seeking professional and customer focused Switchboard Operators to join the Administration team**

**About the Role**

As a Switchboard Operator, you will be responsible for providing comprehensive customer focused service as the first point of contact for our patients and visitors. This will include, but is not limited to:

- Providing administrative support to the relative administrative departments
- Provide timely and accurate information in response to queries by patients, visitors, and staff.
- Work a varied 24/7 rotating roster including morning, afternoon, night shifts and weekends.

**Your Skills and Experience**

To succeed in this role, you will exercise proper courtesy and consideration when dealing with customers and staff, while demonstrating honesty, integrity, and ethics always.
- Previous experience in a busy switchboard or reception environment
- Advanced skills in enunciation, articulation, and telephone etiquette
- Effective listening skills and good attention to detail
- Demonstrated proficiency in Microsoft Word, Excel, and Outlook
- Problem solving and conflict resolution skills.

**Remuneration**:On offer is an hourly rate ranging from **$28.92 - $30.45 + **superannuation based on qualifications and experience, exclusive of penalties and allowances.

**What’s in it for you?**

**Professional Advancement**: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

**Discounts**: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

**Health and Wellbeing**: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.

**Leisure/Social/Financial**: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

**The Hospital**

Greenslopes Private Hospital is Australia’s leading private teaching hospital, owned and operated by Ramsay Health Care, and located just 5km from Brisbane’s CBD. Our caring and constructive organisational culture and the teamwork of our loyal and committed staff help us to deliver excellent health care and achieve positive outcomes for our patients.

**Requirements**:

- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases, which may include Covid-19.

**To Apply**

**Applications close: 4 November 2024