Warehouse Admin Assistant

**Hello, we’re Brosa**:
And it’s our mission to make it simple for people to create a home they’ll love. Founded in Melbourne in 2014, we’re famous for our uncomplicated and straightforward shopping experience. We’re one of Australia’s fastest-growing consumer brands and are proud to be making waves in the $14B home and living industry. Brosa is backed by Australia’s most prominent and successful Venture Capital funds, including AirTree Ventures and Bailador.

We’re looking for an organised and enthusiastic Warehouse Administration Assistant that will be responsible for ensuring the smooth flow of information to service providers (logistics companies, waste management contractor etc.) and the picking and despatch of small items to customers (soft furnishings, parts and care kits).

**What makes the Brosa team awesome**:
**Mission**-**Driven** - Our team is made up of curious problem solvers who are all working together towards our mission - we’re in this together.

**Innovative** **Founders** - The founding members of Brosa have instilled an entrepreneurial spirit into every corner of the business. We’re encouraged to test and pursue our bold ideas.

**Growth** **Mindset** - We’re all dedicated to learning as much as possible to reach our potential and position Brosa as a home and living industry leader.

**Diversity** - We pride ourselves on our diversity and believe this is key to our success because it enables us to develop new ways of working that drive innovation.

**Customer** **Champions** - At the core of everything we do, we are driven by a desire to deliver a fantastic experience that delights our customers.

**As a Warehouse Team Member at Brosa, you’ll get to**:

- Pick and despatch soft furnishing orders as required to meet customer demand
- Pick and despatch orders for parts
- Update SOPs as required to meet changes in process
- Coordinate consignment notes and onsite processes for daily despatches
- Triage customer service requests to the right personnel in the warehouse
- Maintain stock levels of all warehouse consumables; placing orders when required
- Ensure waste pick ups are timely
- Ad hoc duties as requested by management

**What you bring to the table**:

- Strong organisational skills
- The ability to coordinate and to organise others
- The ability to follow processes and make recommendations for change
- Excellent interpersonal and communication skills to engage with a diverse range of stakeholders

**More Than a Job**:
**16 Weeks Paid Parental Leave (including adoption)** - Supporting parents is vital, which is why we're proud to offer 16 weeks of paid parental leave for both primary and secondary caregivers.

**Build Connections** - We host regular celebrations and social events so you can connect with your team members.

**Great Perks** - You’ll enjoy a generous discount on Brosa products and paid leave on your Birthday.

**Support** - We believe supporting your mental health is fundamental, that is why we offer a weekly mindfulness practice and an Employee Assistance Program.

**What is the interview process like at Brosa?**:
We've tailored our hiring process for each role's requirements because no two roles are alike, but you can always expect that we:

- Provide prompt communication and helpful feedback
- Spend time understanding what you need because we want to be a good fit for you too
- Have recruiters and hiring managers that respect your time
- Strive for a transparent and honest exchange

**Diversity is key at Brosa**:
We believe that diversity is critical to our success and one of our greatest strengths. We will not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.