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Aps4 HR Advisor
2 weeks ago
**About the Organization**:
This leading Federal government agency provides advice to the Australian Government around climate, energy, and the environment, and administer legislation. This Agency also enforces laws relating to the protection of the environment and biodiversity, wildlife, fuel quality and greenhouse gas storage.
The Agency believes that an inclusive and diverse workplace is pivotal to making their department the best place for people to work. They are committed to creating an environment where you have a sense of belonging and where you can bring your authentic whole self to work every day.
**About the Team**
The People Support and Inclusion team are the front door to HR, early intervention and rehabilitation, probation and performance and Diversity and Inclusion. They collaborate with all areas of the department to bring a cohesive and inclusive culture to the work they do.
**_People Support team_** - work to provide proactive steps to non-workers compensation and compensation case through rehabilitation. Probation and performance provide the department framework.
**_HR Help team_** - work to reduce the duplication of HR matters as a dedicated triage and escalation point. The team assists the department with all HR enquiries across the various HR functions.
**_Inclusion team_** - work to build the departments diversity and inclusion space and actively collaborate with the department employee networks.
***
**The APS4 HR Advisor will**:
- Provide triage support to the People Support function (including, but not limited to, HR Help and Rehabilitation)
- Provide advice on general HR enquiries and interpretation of, employee relations policy and legislation
- Review and process Workstation Assessment requests for employees
- Review and process end of month invoicing, including journal administration
- Provide assistance with monthly reporting of People Support and Inclusion
- Other ad-hoc HR tasks as required for the People Support and Inclusion function
- Undertake administrative work to support high quality service delivery, data collection and record keeping
**MANDATORY**
- Experience or knowledge in HR customer service environment is desible, but not required.
- Excellent stakeholder engagement skills and customer service focus - you understand that the customer is at the centre of service delivery and strategy development
- Sound written and verbal communication skills
- Key organisational ability, good professional judgement and sound interpersonal skills
- A proven ability to work collaboratively as part of a team and the ablility to work autonomously when needed
- The ability to use sound judgement and discretion to escalate HR queries to the responsible supervisor when needed
- Committed to building your own cultural and disability competency.
***
**What you will bring to the role**:
- Strong communication and interpersonal skills.
- Experience in building relationships both with internal and external stakeholders.
- Ability to work within and across teams, the ability to adapt quickly to a changing environment
- Ability to manage confidential and sensitive information.
- Ability to prioritise and allocate tasks in an efficient manner while also maintaining high work standards and accuracy.
**How to apply**:
**_Mandatory: Australian Citizenship/Permanent Residency required to work within Federal Government._**
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