Trainer - Travel Management

4 days ago

Melbourne City Centre, Australia Corporate Travel Management Full time

**About CTM**
CTM is an award-winning provider of travel solutions spanning corporate, events, film & music, Sport, leisure and loyalty markets.

**About the Role**
We are looking for an experienced **Trainer** to join our amazing CTM Government team to up-skill out staff in Travel Consultancy. If you have exceptional client service skills and enjoy a good work life balance this is for you

A typical day will see you facilitating training for our consultants on a range of programs from New Starters, Upskilling, Fare Knowledge and Construction, Ticketing, Hotels, Soft Skills and more.

You will need to be task oriented and comfortable working with a range of skill levels, different learning needs and styles on a variety of different topics and systems - both remotely and face to face. As we are a National business, domestic travel may also be required.

**About You**:

- Experience in training and quality assessment, with a proven track record of training and developing staff
- Extensive Domestic and International travel consulting experience and fares knowledge
- Strong knowledge of travel tech/booking systems - preferably Tramada / Amadeus
- Excellent written and verbal communication skills
- Exceptional client service and problem solving skills
- Strong organisation and time management skills
- The ability to work autonomously and collaboratively

**Why CTM?**
CTM offer a strong, established, and sustainable work environment which will support your career development and wellbeing.

As a global organization CTM offers a range of employee benefits that you can access, including;
- Travel discounts
- Health and Wellness benefits
- x2 Wellness/Chillout Days
- Training and Development opportunities
- Annual Volunteer Day
- Blended work arrangements with hybrid WFH flexibility
- 2 Weeks extra leave - Purchase Leave

**APPLY NOW to get started with your career at CTM

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