Commercial Bank

**JOB DESCRIPTION**
The Commercial Bank International Service and Onboarding (CBISO) organization is seeking a highly motivated individual who is able to handle a high level of complexity in a client facing environment. The International Onboarding Specialist (IOS) will have global responsibility for the international onboarding for Commercial Banking clients. Helping our clients expand their business into international markets is a strategic opportunity for Commercial Bank and the initial onboarding experience sets the tone. You will work directly with senior Onboarding Specialists and various operations teams to provide support to onboard the client’s business to the treasury services products and services.

**Job responsibilities**:

- Manage standard product implementation and account opening requests in Asia Pacific, including supporting IOS on cross-region implementation deals.
- Own and drive identification, transparency, escalation, and resolution of risks and issues to closure
- Responsible for informational ad-hoc inquiries relating to onboarding and product implementation
- Support senior IOS on client proposals, project charters, project plans, and/or cross regional on-boarding requests
- Support global and regional onboarding initiatives to enhance client experience, operational and local regulatory requirements.

**Required qualifications, capabilities, and skills**:

- A minimum of 2 years of relevant business experience in Payments and Treasury Services experience, including client facing &/or business support roles
- Bachelor Degree
- Good organizational skills both personally and across working team to meet deadlines in a fast-paced environment (time management and attention to detail)
- Good interactive personal and communication skills and ability to execute for positive results

**Preferred qualifications, capabilities, and skills**:

- Asian Foreign language skills (written and spoken) is an advantage

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

**ABOUT THE TEAM**

Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.