Social Media Support Representative

1 week ago

Melbourne, Australia Axsys Full time

Hi And thanks for stopping by
- We’re MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in the one place.

We’re always on the hunt for those who bring a different perspective, diversity of thought and the drive to make our culture even better. Take your career to a new dimension at MYOB.

**About the Team**
- This is a team that needs no introduction because customers drive our world. Support, Success & Consulting Services represent the voice of our customers and are a highly collaborative conduit between Sales, Tech, Product, and Marketing, ensuring the needs of our SME & Enterprise customers are understood and reflected across the business.

**About the role**

We're looking for the next social media support star to join the team. Make an impact by moderating and responding to customers who interact with the MYOB brand via social media channels such as Facebook, Instagram, YouTube and LinkedIn.

**About You**
- Experience with moderating or supporting customers through social media platforms
- Proficient in written English with a familiarity of colloquial language
- Strong business sense with an understanding of SME businesses
- Knowledge of MYOB's SME products is preferred
- Independent decision making, critical thinking and analytical skills are desired

**Our Culture & Benefits**
- Our values have stood the test of time. If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters.

Do your best work in a flexible work environment, right down to financial assistance to set up your home office it’s called Flexperience, and it’s designed by you and your team
- Our partnership with Smiling Mind helps support the wellbeing of our team members and customers
- Drive your own learning via conferences, in-house training, LinkedIn Learning, study assistance and a strong focus on leaders creating a learning environment
- A multitude of leave options including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, volunteer leave, study leave, plus more
- Communities built around ‘Wellness’, ‘Belonging’ and the ‘Planet’ where you can make a meaningful contribution
- Access to best-in-class discounts and vouchers from leading retailers, and a lot more.

We are proud to be a Circle Back Initiative Employer and we commit to responding to every applicant.

  • Social Media Support Representative

    1 week ago

    Melbourne, Australia MYOB Full time

    **About the role** We're looking for the next social media support star to join the team. Make an impact by moderating and responding to customers who interact with the MYOB brand via social media channels such as Facebook, Instagram, YouTube and LinkedIn. **About You** - Experience with moderating or supporting customers through social media platforms -...

  • Social Media Manager

    2 weeks ago

    Melbourne, Victoria, Australia The Meaningful Social Club Full time $60,000 - $80,000 per year

    IMPORTANT: Please do not apply via LinkedIn. Apply via our website: Social Media Manager & CreativeHybrid role – Yarraville, MelbourneWe're looking for a multi-talentedSocial Media Manager & Creativewho lives and breathes social. If you have a passion for crafting scroll-stopping content that not only looks beautiful but also connects and converts, this...

  • Social Media Assistant

    2 days ago

    Melbourne, Australia Pattern Full time

    Job Description: About Pattern Pattern is the largest seller on Amazon globally representing brands across all product categories. While Pattern is Australia’s leading ecommerce Digital Agency and was recently awarded Australia’s Best Digital Agency at the 2021 NORA awards, it is also much more. Pattern is a combination of distributor, agency, and tech...

  • Social Media Executive

    2 weeks ago

    Melbourne, Victoria, Australia Eleven Full time $60,000 - $90,000 per year

    ELEVEN REPRESENTSWe're one of the most-awarded PR and social agencies in the country, known for bold, creative-led work that creates cultural impact.As part of the global TBWA Collective, we work side-by-side with our creative counterparts, united by a belief in the power of disruptive ideas. We champion cultural curiosity, collaboration and work that makes...

  • Social Media

    3 days ago

    Melbourne, Victoria, Australia Kapitol Full time $80,000 - $120,000 per year

    We are a highly Supportive company.Kapitol is an innovation-driven construction company based in Melbourne set to outpace and disrupt the industry. As one of Australia's fastest-growing design and construct enterprises, we proudly combine a fresh approach with decades of expertise. The result is smarter, safer, more agile building solutions, a diverse...

  • Social Media Manager

    1 week ago

    Melbourne, Victoria, Australia Eleven Full time $60,000 - $100,000 per year

    Role:Social Media ManagerReports directly to:Client PartnerELEVEN REPRESENTSWe're one of the most-awarded PR and social agencies in the country, known for bold, creative-led work that creates cultural impact.As part of the global TBWA Collective, we work side-by-side with our creative counterparts, united by a belief in the power of disruptive ideas. We...

  • Social Media Manager

    2 weeks ago

    Melbourne, Victoria, Australia Universal Care and Support Full time $60,000 - $90,000 per year

    Social Media ManagerEmployment Type: [Full-time / Part-time / Contract]We are looking for a creative, organised, and results-driven Social Media Manager to join our team. This role is ideal for someone who knows how to build a brand presence across multiple platforms, create engaging content, and grow an online community.You will be responsible for managing...

  • Social Media Officer

    5 days ago

    Melbourne, Victoria, Australia The Australian Workers' Union Full time $50,000 - $70,000 per year

    The Australian Workers' Union is Australia's oldest and largest blue-collar union, representing workers across diverse industries including mining, manufacturing, construction, transport, and services. AWU Victoria is committed to advancing workers' rights, improving workplace conditions, and building a stronger labour movement across the state.As our social...

  • Social Media/marketing Coordinator

    2 weeks ago

    Melbourne, Australia White & Co Full time

    **We’d love to hear from you!** If you’re Melbourne-based, and fashion is your passion, you’re our kind of person. **About the Role**: White & Co. is a fast-moving, women’s fashion retailer. Our small and dedicated team is a close-knit group who are excited by new opportunities and enjoy working collaboratively together to grow the business. **Key...

  • Social Media Specialist

    1 week ago

    Melbourne, Australia iSelect Full time

    About The Role: This role directly supports the growth of the iSelect business by using your creative, performance and digital media skillset to drive social engagement, sales, customer growth and brand metrics in order to achieve lead, ROl and brand targets. Detail and diligence in taking on board feedback and coordinating all elements of the social...