Relationship Manager

17 hours ago

Loganholme, Australia Invocare Full time

Forming part of the wider InvoCare brand, we are the leading provider of pet cremation services in Australia with a national footprint.

We proudly partner with both veterinarian practices and their clients to offer pet cremation services to grieving families with our expert teams guiding them every step of the way. Our service guarantee is for a dignified farewell with every pet being privately cremated through our best-practice cremation services and pet crematoriums.

Due to ongoing growth, we are now seeking a Relationship Manager to nurture existing relationships with our vets as well as drive new business.

**About the Role**:
Reporting to the National Relationship Manager, this full-time permanent position, will form an integral part of the customer relationship team. You will be instrumental in driving client satisfaction and sales growth of new and existing accounts.

**Key Responsibilities**:

- Develop and maintain a high level of customer service delivery with Veterinary Owners and Practice Managers to develop and promote the business as required
- Managing and retaining quality, long-term relationships with existing customers and driving new and existing business growth.
- Maintaining an in-depth knowledge of business products, services and value proposition
- Identifying evolving customer needs and being aware of new, emerging services and competition in our industry
- Regular updating and training of vet staff in our services
- Attend relevant industry conferences and expos aligned to the company’s strategic planning
- Timely reporting and administrative tasks as required.

**All about you**:
At a technical level we are looking for someone with:

- 3+ years relevant experience in a lead relationship sales role
- Experience managing a geographically large sales region
- Experience with CRM databases and Microsoft suite
- Previous experience across the vet industries would be viewed favourably
- Full Drivers Licence
- Excellent time management and the ability to thrive under pressure

**Benefits of joining InvoCare**:
You may not have considered this industry before, but we provide vital services to families that helps them to celebrate the lives of those they loved. Our staff live our values every day and get to experience the gratitude that comes with offering such a meaningful service. The benefits you can receive include:

- Reward and recognition programs
- Tailored induction and training programs
- Well designed and fitted out locations with the latest facilities to assist in providing an exceptional client family experience
- Networking opportunities across the business and with peers
- Birthday and paid parental leave
- Free access Employee Assistant Program
- We are a diverse workplace and equal opportunity employer

**How to Apply**:
InvoCare is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth.

  • Customer Relationship Coordinator

    1 week ago

    Loganholme, Australia Simonds Group Full time

    **Job no**: 496472 **Work type**: Full Time **Location**: Loganholme **Categories**: Customer Service **Why Team Simonds?** The Simonds story all started in 1949 with a passionate family man, Gary Simonds. He envisioned a builder that Australians could rely on to guide them through the process of crafting their perfect home. This vision remains at the...

  • Client Care Manager

    2 weeks ago

    Loganholme, Australia Pets in Peace Full time

    **Permanent full-time position**: - ** Based in Loganholme**: - ** Monday to Friday, 8 am - 5 pm**: - ** Work phone provided** Pets in Peace is a leading provider of pet cremation services in Australia. Through our dedicated and caring team, we offer dignified farewells for much loved family pets through our best-practice cremation services and...

  • Service Manager

    1 week ago

    Loganholme, Australia Baby Bunting Full time

    Sunday to Thursday Roster - Paid parental Leave, store discounts, and more! - Customer Service Manager - 3IC **About the role**: Looking for a challenging and fulfilling career in retail? Look no further! Baby Bunting is searching for talented individuals to join our team as 3rd-In-Charge Managers. In this role, you'll work closely with our management...

  • Service Technician

    2 weeks ago

    Loganholme, Australia Australian Task Force Pty Ltd Full time

    Australian Workforce is a leading national recruitment company. We are looking for **Service Technician / Territory Manager** in **Loganholme Queensland** to start Immediately. Working hours: Monday to Friday 7.30am - 4pm **ROLES & RESPONSIBILITIES**: **Ride Management and Performance - For Allocated Territory** - Collect, clean and check metro sites...

  • Warranty Manager

    1 week ago

    Loganholme, Australia CLARENDON HOMES Full time

    Smart companies hire with **Warranty Manager** Clarendon Homes Loganholme, Queensland, Australia **Click here to apply** **Job Summary** **Full-Time | Leadership Opportunity | Industry Leader** Clarendon Homes, one of Queensland’s most respected residential builders, is seeking a dedicated Service and Warranty Manager to join our passionate team in...

  • Events Manager

    1 week ago

    Loganholme, Australia LSKD Full time

    Elevate your career and personal growth - 1% Better Every Day! - Huge pipeline for career exposure & development with a company growing FAST - Did we mention EPIC product discounts? **Benefits and perks** - Huge pipeline for career development with a growing brand - Epic staff discounts on our product plus other businesses we’ve built strong community...

  • Service Manager

    7 days ago

    Loganholme, Australia Baby Bunting Full time

    Sunday to Thursday Roster - Paid parental Leave, store discounts, and more! - Customer Service Manager - 3IC At Baby Bunting, we believe our people and our values make the difference and set us apart in the industry. Every day, our diverse and dedicated store team members provide expert product knowledge to support mums, dads, grandparents, and carers...

  • Case Manager

    2 days ago

    Loganholme, Australia The Benevolent Society Full time

    **Full time permanent position based in Loganholme**: - **$86k - $92k inclusive of super + Salary Packaging**: - **Flexible Friendly organisation, WFH & part time options available** Our Intensive Family Support program offers voluntary in home family support to families who are at risk of entering or re - entering the Child Protection System. Through...

  • Case Manager

    5 days ago

    Loganholme, Australia The Benevolent Society Full time

    **Full time, 12-month contract position based in Loganholme**: - ** $86k - $92k inclusive of super + Salary Packaging**: - ** Flexible Friendly organisation, WFH & part time options available** Our Intensive Family Support program offers voluntary in home family support to families who are at risk of entering or re - entering the Child Protection System....

  • Athlete Program Manager

    16 hours ago

    Loganholme, Australia LSKD Full time

    1% Better Everyday - personal development investment for all team - Build the LSKD Brand and your career - EPIC perks and Hybrid work environment **Our Story** LSKD is an Australian-owned and operated brand that prides itself in producing high-quality functional sportswear with a street aesthetic. Ever since our formation we’ve never been content...