Emergency Response Officer

1 week ago

Scarborough, Australia BallyCara Limited Full time

**Introduction**:
BallyCara is an established charitable organisation that offers a wellness-focused lifestyle for our clients to facilitate independent living, health, and happiness.

At BallyCara, you will belong to a welcoming and inclusive community where your individual strengths and interests are embraced and are the key driver to everything that we create together. We will empower you with flexibility, autonomy and coaching to allow you to make a meaningful difference, whilst supporting you in your career and personal journey.

We inspire healthy and happy living through our SONA® (Happiness) ethos and enhance our employee's wellness through the following employee benefits:

- Emotional Wellness: Enhance your happiness. Accrue a wellness day off each year to take on your birthday, for your family, or just for you because you are worth it.
- Physical Wellness: Improve your health and wellbeing with a fitness allowance for yoga, pilates, swimming, or gym plus access to an online fitness portal LIFT Fitness
- Professional Wellness: Enhance your career with two days of paid study leave combined with yearly study assistance
- Financial Wellness: access not-for-profit salary packaging up to $18,550, receive 17.5% annual leave loading, and up to $1,892 per annum in financial discounts from our Lifeworks EAP and wellbeing portal

**Description**:
Are you passionate about assisting and caring for others to enhance their life experience and wellbeing?

Ballycara is seeking caring and motivated individuals to join the fantastic and inspirational group of aged care professionals that make up our emergency response team. This role offers a fulfilling range of benefits and challenges.

You will be attending to emergency calls and providing assistance working on a casual basis across Monday to Sunday, overnight and weekends required. Response to calls will be in a timely manner, ensuring all procedures are followed and vital information is provided to facilitate emergency situations. Successful applicants will be working both autonomously and at time with an experienced, passionate group of colleagues, delivering overnight care and services to our highly valued residents.

**Skills and Experiences**:
**To be successful, you will be required to have**:
Certificate III Health Service Assistance/Individual Support
Current First Aid and CPR
Excellent customer service and caring skills
Ability to communicate effectively
Strong relationship-building skills
A sound level of computer literacy
Flu Vaccination (seasonal)
COVID-19 Vaccination
Police Check - must be provided prior to commencement.

**Not mandatory, but desirable requirements include**:
Certificate IV in Community Care
Experience in the Aged Care industry

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