Administration & Data Entry Officer

3 days ago

Melbourne, Australia Rinnai Australia Full time

**Global Leader in Hot Water & HVAC products**:

- ** Fast paced role in an After Sales & Service Department**:

- **Opportunity to transfer into a permanent appointment**

Welcome to **Rinnai Australia.** A market leader in hot water, heating, cooling and renewable energy appliances for both commercial and domestic markets.

We have a full time six month contract opportunity with the potential of becoming a permanent appointment. Working days are Monday to Friday during standard business hours in the Keysborough / Braeside area.

**_ What does the role entail?_**
- Liaise with our contractor network and manage their enquiries to ensure a high level of customer service is maintained
- Review service sales and consumer details in our job management system
- Provide support to all customer groups and drive our Customer First philosophy
- High volume data entry and general administration duties
- Maintain and verify warranty data
- Update and maintain various registers and databases
- Issue invoices for all completed service jobs

**_ Do you have the following skills and experience?_**
- Strong customer service focus
- Experience in a fast paced data entry role
- Excellent communication skills
- A positive attitude coupled with a strong work ethic
- Previous working background in an after sales & service department
- High level of attention to detail and the ability to pick up errors
- General administration experience within a team environment

**_ Who are we looking for?_**
- Individuals looking to work close to home in the Keysborough/Braeside area
- Available to work full time hours Monday to Friday on an initial 6 month contract basis
- Those who are passionate about delivering exceptional customer service
- Data entry and invoicing experience
- Previous experience coordinating service booking requests
- A background working in an after sales & service position will be highly regarded

**Rinnai Australia**will support your efforts to achieve excellence. We offer a supportive team environment, workplace flexibility (including a hybrid work arrangement), health and wellbeing programs, generous discounts across our entire product range and much more.

If you are looking for that next role that will provide you with an opportunity for success and with the potential of transferring to a permanent position, then we would love to hear from you.

Applications Close: 05 Mar 2025

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