Strategic Solutions Manager

About Us

Team Global Express is an Australian owned logistics business driving more sustainable transport solutions for our customers. Built on a 130-year-old history, our innovative thinking, assets, and capabilities support national interests, helping businesses operate efficiently. Our dynamic teams deliver across an expansive road, rail, air, and sea network, providing transport, logistics, and business solutions to customers throughout Australia and New Zealand.

Team Global Express is led by Christine Holgate, Group CEO, and backed by Allegro Funds, Australia’s most awarded transformation and turnaround private equity firm.

About the role

Global Express is looking for an ambitious, solutions driven executive to join our highly sought-after Courier business to fill the role of Strategic Solutions Manager. This role will see you identifying large growth opportunities with major customers where solution design is paramount. Courier has diversified its suite of offerings by providing bespoke and flexible services in e-commerce, B2C, B2B & Contract Logistics/Fulfilment that are value creating for the customer. The role is accountable for achieving agreed revenue targets, executing specific business strategy and working collaboratively with the broader GE sales team. Opportunities will be executed via various means including Share of Wallet with existing customers, cross-BU selling in collaboration with the exiting Account Manager, business development prospects and canvassing of new opportunities for Team Global Express.

Primary Duties & Responsibilities
- Identify and develop opportunities that lead to revenue growth with our customers
- Develop contract logistics modelled solutions where revenue opportunities are in the 5-20 million dollar plus range.
- Achieve profitable and sustainable growth in solution design by products and services, by implementing plans and strategies to ensure growth opportunities are exceeded.
- Assist with the implementation of marketing plans by product/service as required.
- Develop and improve sales staff knowledge, capability and focus to achieve growth, revenue and delivered margin targets.
- Lead and/or co-ordinate Tender Responses as required.
- Design solutions to meet customer needs.
- Provide direction and guidance to the sales team to assist in developing bespoke solutions for their customer opportunities.
- Continually leverage effective relationships with the business partners internally and externally to identify opportunities to achieve growth.
- Utilise customer profitability models ensuring profitable revenue is maintained.
- Improve yield per customer and implement cost recovery strategies.
- Stay abreast and advise on competitor activity.
- Maintain, optimise and deliver on operational requirements.

About you

Are you a passionate sales professional with vision, ambition and a solution driven mindset? If so, this could be the role for you In this role you will create business strategies and profitable sales growth opportunities where solution design is paramount. Experience in Contract Logistics/Fulfilment and solution design would be beneficial. If, however you come with a customer centric approach and a focus in supporting our prospective customers in identifying needs, creating the solutions and overseeing implementation, we encourage you to apply. As a strong leader, you will have clear communication skills, an understanding of financial concepts, exceptional business acumen and a willingness to challenge the status quo. Your entrepreneurial spirit, ability to think outside the box, passion for business development, along with the ability to see the big picture, be results orientated and resilient, will see you succeed in this role.

To be successful for this role, you will need to have:

- Strong understanding of transportation systems and management.
- Passionate customer centric focus
- Capacity to lead a new direction and inspire others.
- Sound operational knowledge and experience
- Ability to prepare and present proposals/bespoke solutions to potential customers.
- Experience in budget process and project management
- Proven problem-solving ability with a solutions-based mindset matched with an ability to solve customer problems creatively.
- Strong computer skills with literacy in Word for Windows, Excel and PowerPoint.
- Ability to see the “Big Picture” and quickly reach an understanding of customer’s business and their requirements.
- Strong business acumen/commercial sense.
- Strong research skills and analytical ability.
- Strong service orientation and related skills.
- Role models Team Global Express values.

Additional Information

Team Global Express is committed to a culture of care for the health, safety, and wellbeing of our people. Importantly, you'll receive:

- Wellbeing services and mental health support
- Up to 14 weeks paid primary carer’s parental leave
- Superannuation for unpaid parental leave up to 12 months, an