Customer Service Coordinator

1 week ago

Brisbane, Australia Device Technologies Australia Full time

**About us**

**Since 1992, Device Technologies has been dedicated to improving patients lives through leading edge technology and services, **supplying hospitals and healthcare professionals with the finest medical solutions for their patients. Device Technologies continues to grow with HQ based in Sydney representing over 200 trusted brands, along with over 1000 highly skilled staff located across Australia, New Zealand and Asia.

Our high-performance culture focuses on empowerment, goal attainment, productivity, continuous improvement, developing leadership capability and a superior workforce.

**The opportunity**

An exciting entry level opportunity exists to join our Customer Service Team on a contract role as a **Customer Service Coordinator.**

We are looking for someone with excellent communications skills, attention to detail, and a willingness to learn. We are seeking someone who can really take pride in providing the highest levels of service to our valued customers.

This dynamic position is perfect for someone who is passionate about customer service with a view to achieve positive patient outcomes.

**Why join us?**
- A **Brisbane **based role to join a supportive, friendly, and fun team while enjoying a great organizational culture and employee benefits
- An opportunity to enter the medical industry, to help improving the patients’ outcome and to learn about the health systems
- Training on all our systems and enquiry types will be provided
- Career development within the team or within the broader organisation for the right person

**Key Responsibilities**
- Primary focus is to provide exceptional Customer Service to both internal and external customers
- Assist other Customer Service team members with their workload of processing customers’ orders while meeting the daily cut off times
- Able to work between the hours of 7:30 am to 6:00 pm (a set shift will be assigned
- no weekend work)

**About you...**

At Device Technologies, our values are linked to four key areas of our business: Innovation, Collaboration, Ownership, and Good Business. Resonating with our values and the care we have for our people.

**Experience required**:

- Strong attention to detail
- Excellent communication skills to communicate effectively with Customers (written and oral)
- Willingness to learn
- You will be using several systems, so familiarity with computers is a must
- Fresh graduates are encouraged to apply

**Interested?**

At Device Technologies we are motivated by the opportunity our equipment provides to change people’s lives. We have a clear vision to ensure all our people feel valued and respected, can be themselves and can flourish as contributors to the success of our business.

Our promise is all qualified applicants will receive consideration for employment without regard to diversity of race, gender, sexual orientation, religion, ethnicity, disability, age and all the other wonderful characteristics that make us different.
- It is also a mandatory requirement for certain roles within our organisation, where the successful applicant may be required to present certifications and/or vaccinations status as per role requirements. Evidence of certificates or vaccination status will be requested during the interview process by management to qualify fit for role and prior to any offer._

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