Quality Control Specialist

23 hours ago

West Melbourne, Australia Employment Hero Full time

**Who We Are**:
New Aim is Australia's largest and fastest-growing private ecommerce company. Since 2005, we've evolved from marketplace seller to ecommerce enabler, ranking among the 'Top 500 Private Companies' in Australia.

We’re reimagining the possibilities of ecommerce, introducing new technologies to democratise business ownership, and inspiring entirely new categories of business. It’s all possible because of our proprietary technology that improves procurement, supply chain management, multichannel integration, and price decisioning.

We partner with Australia’s most-loved household brands and online marketplaces including Bunnings, Myer, Woolworths, Catch, and MyDeal. Our channel coverage represents more than 60% of Australia’s total retail sales. Through our B2B retail marketplace, Dropshipzone, we’re creating an ecosystem that enables thousands of SMEs to start and scale with ecommerce.

If you're as excited about this as we are: join us It’s a hell of a ride.

**Quality Control Officer**

This is a hands-on role that plays an important role to ensure a product or service meets the established standards of quality including reliability, usability, compliance, and performance. The role provides the required feedback about the product to Compliance, Category and Customer Service teams. The role spans the entire product range of the company and will also anticipate new products.

You will be supported by your team and Manager to develop skills within Quality Control. It would be ideal for you if you enjoy taking electronic and electrical items apart to understand how they work - with the knowledge of how to do this safely.

**The Exciting Role**:

- Ensure that all new products introduced by New Aim are safe and fit for purpose. This includes the regular review and updating of any specific Product Development Guidelines, ensuring the appropriate market regulatory requirements are also considered.
- Document and keep appropriate records of all in house and external testing, compliance sign-off and risk analysis that can be referred to if ever required
- Undertake regular reviews of existing products in range to determine the root causes of warranties and returns. Based on these reviews, put in place corrective actions with suppliers to reduce manufacturing faults and defects.
- Excellent verbal and written communication skills, Chinese language skill will be an advantage

**What You'll Bring**:

- Good understanding of electrical and electronic products and classification
- High level knowledge of Australian ISO standards and product registrations
- Experience in quality control
- High level of computer literacy especially in the use of Microsoft Office software (Excel/Word)
- Tertiary qualification in Electrical engineering, Electronics or Quality Control
- Enthusiasm to learn and develop - with your team’s support
- **You must already hold full working rights for Australia and be available to be on-site in our West Melbourne warehouse**

**The Perks**:

- Free on-site parking (and coffee)
- Close to public transport - within 15 minutes’ walk from the train station
- Generous employee discounts on over 6,000 products
- Company funded events, including Christmas event celebrations, birthday celebrations etc.
- Internally funded team engagement activities

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