Customer Service Representative

2 days ago

Bankstown, Australia Ashdown Consulting Full time

$32.69 p/h + Super
- 3 - Month Contract
- Bankstown - Full time in the office

**Customer Service Representative X2 | 3 Month Contract | $36.12 p/h inc. Super**
- $32.69 p/h + Super
- 3 - Month Contract
- Bankstown - Full time in the office

**About the Company**

This NSW Government agency is a major service provider who strives to deliver a more consistent and efficient experience within government. This government agency uses data and behavioural insights to drive improvements with government and providing services to NSW. We are looking for someone to start ASAP for a 3 month contract paying $32.69 p/h + Super. This role is located in Bankstown

**About the team**

You will be apart of a highly professional and dedicated cohort who value Customer First, Collaboration, Integrity and Excellence.

The team are a group of young and enthusiastic individuals who are striving to not only deliver outstanding work to help the residents of NSW but also evolve their careers whilst doing so.

**About the Role**

We are currently seeking to appoint a Student Sales Advisor with a leading NSW Government agency. The Student Sales Advisor is responsible for delivering advice, information and assistance across multiple channels.

Key accountabilities include:

- Responsible for the achievement of sales contact, enrolment and conversion targets.
- Handle variable volumes (including peak periods) of inbound enquiries and assist with the provision of course information to prospective customers and across multiple channels.
- Participate in outbound or inbound, targeted sales campaigns
- Follow-up with prospective students and liaise with Student Success Services and admissions as required to ensure prospective students’ needs are being met.
- Perform administration and sales related activities including updating and maintaining records and databases to support customer relationships and to ensure compliance with systems, processes and policies.

**About You**
- High volume based work experience is a must
- Sales experience highly regarded
- Comfortable working in continuously changing environment

**Benefits of contracting through Ashdown People**
- 5th largest supplier to the NSW Government
- Get paid weekly
- Offer Insurances for ABN Contractors
- Consistent communication & transparency
- Detailed onboarding & support

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