Gym & Fitness Supervisor

2 days ago

Sanctuary Cove, Australia Mulpha Full time

**Introduction**:
THE OPPORTUNITY
Encapsulating the essence of Sanctuary Cove, the Sanctuary Cove Country Club provides an idyllic environment with a picturesque location overlooking the Palms Golf Course.
With premium gym and training facilities, Sanctuary Cove Country Club is a place of rejuvenation and revitalisation with four air-conditioned training rooms, a diverse group fitness timetable along with a heated pool, spas and saunas, specialised treatment rooms and child-minding services.
Join our team of world-class trainers and rehabilitation professionals. We pride ourselves on being able to offer expert advice and on-going support to ensure our members achieve their health, fitness and wellness goals
The Gym & Fitness Supervisor is the main staff presence on the Gym Floor at all times. This role is vital to the smooth running, and safety of the Gymnasium.
In the role, you will work across a 7-day roster - aligning with Country Club hours
**Key Responsibilities will include**:
**Customer Service**: Provide excellent customer service to gym members by greeting them, answering inquiries and assisting with any needs or concerns they may have.
**Facility Monitoring**: Regularly patrol the gym floor, tennis courts and swimming pool areas to ensure a safe and clean environment. This includes monitoring equipment usage, enforcing gym rules and policies and reporting any maintenance or safety issues.
**Equipment Assistance**: Offer guidance and assistance to members in properly using gym equipment, ensuring they understand correct form and technique to prevent injuries.
**Fitness Consultations**: Conduct initial fitness consultations with new members, assess their fitness goals and needs and provide basic guidance on workout routines and equipment usage.
**Personal Training Support**: Assist certified personal trainers with client sessions, including setting up equipment, spotting, and providing general support.
**Group Fitness Support**: Assist group fitness instructors in setting up classes, ensuring proper equipment availability, and assisting participants as needed during classes
**Safety and Emergency Response**: Maintain knowledge of safety protocols and emergency procedures, including basic first aid and CPR, to ensure member safety in case of accidents or medical emergencies.
**Membership Sales and Promotion**: Actively engage with potential members, providing information about membership options and promotions and assisting with sign-ups and membership inquiries.
YOUR BACKGROUND
A passion for customer service and helping clients achieve their fitness goals
Minimum Cert III & Cert IV with 12 months prior experience in fitness industry and conducting group fitness classes
Organized and Effective Time Management Skills
Basic to intermediate level ability to Microsoft Suite and other systems
Up to date First Aid certificate including CPR
Blue Card
**BENEFITS**:
**You can enjoy the following benefits and discounts**:
Hotel and Dining Discounts
Birthday Leave
Lifestyle Platform with 400+ retailer discounts
Salary Sacrificing/Financial Education and benefits
Career Progression/Mulpha Academy/Study Assistance
Wellbeing Hub/Healthcare Discounts/Employee Assistance Program
Free Car Parking/Car Parking Discounts at some of our Offices/Venues
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