Participant Support Officer

2 days ago

Chatswood, Australia Chandler Macleod Full time

Chandler Macleod is the leading provider of temporary contractors to the Federal, NSW and local Government and has partnered with these Departments and Agencies for more than 25 years.

Chandler Macleod is currently recruiting for an experienced
**Participant Support Officer** to join a leading Federal Government agency. This is an immediate start with a contract term of
**12 months** and is based in
**Chatswood**.

**Key Accountabilities**:
In this position you will be expected to:

- Providing counter/reception support for the local office including participant enquiries in the self-help kiosks and online support.
- Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.
- Undertaking research and investigation activities and preparing associated reports and correspondence.
- Supporting planning teams by actioning planning tasks that do not require delegation.
- Undertaking a range of data entry activities and ensuring follow up is completed.
- Receiving and recording complaints and other feedback in the business systems.

**About You**:
To succeed in this role, you will be a team player, highly organised and motivated with a demonstrated ability to work flexibly and to tight deadlines. Further to this, to be considered for the role you will also need:
Australian Citizenship and if successful will need to undergo x2 reference checks and a hold a current Baseline clearance or be willing to obtain one.

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