Principal Consumer Liaison Advisor

1 day ago

Brisbane, Australia Queensland Health Full time

Metro South Health is Australia's first digital health service and one of the largest in Queensland, with an estimated residential population of approximately one million people or 23 per cent of Queensland's population. This is your opportunity to join the dedicated team of professionals at Metro South Health and be part of a world-class, dynamic and growing health service that embraces technology, excellence in health care, teaching, research and empowering our people to be the best in serving our community.About the Role
- Deliver advanced clinical and consultancy services to Consumer Liaison/Consumer Partnering in accordance with accepted professional practices, legal and ethical requirements with a high degree of independence.
- Provide professional leadership and responsibility for development of Consumer Liaison Officers clinical practices, procedures and protocols.
- Demonstrate high-level clinical leadership and mentoring support to less experienced clinicians to problem solve urgent and emergent complex clinical issues.
- Act as a clinical reference point for MSH and Directorate Consumer Liaison Officers.
- Provide high level consumer feedback responses to complaints received from the Health Minister's, Premier's, and Local Member's Officers as well as Office of Health Ombudsman Complaints.
- Provide early clinical reasoning to complex complaints and attempt to deescalate issues.
- Manage and coordinate the planning, development, implementation and evaluation of agreed partnering with consumer clinical initiatives as determined by the Manager, Consumer Partnering or delegate.
- Demonstrate a broad understanding of the continuum of patient care and lead the organisation to interpret and integrate consumer feedback to deliver person-centred, integrated health services.

  • Principal Advisor

    6 days ago

    Brisbane, Queensland, Australia Department of Families, Seniors, Disability Services and Child Safety Full time $104,000 - $130,878 per year

    As a Principal Advisor, you will:Develop, manage and implement work plans and programs that support the effective delivery of services.Provide high level liaison, consultation and negotiation with internal and external stakeholders towards the development and implementation of AS&RS procedure and policy initiatives.Prepare a range of written materials...

  • Principal Advisor

    3 days ago

    Brisbane, Queensland, Australia Department of Customer Services, Open Data and Small and Family Business Full time $120,000 - $140,000 per year

    We have opportunities for experienced Principal Advisors to join our team As part of this role you will provide expert, credible advice and support to management, employees and the team on a wide range of complex and sensitive human resource matters, including but not limited to:• General employment conditions and employee matters.• Recruitment.•...

  • Principal Advisor, Restrictive Practices Standards

    2 weeks ago

    Brisbane, Australia Education Full time

    **About the Opportunity**: As the Principal Advisor, Restrictive Practice Standards you will: - Provide strategic and tactical support to the Director, Education Services to ensure that the intent of the departmental restrictive practices standards are understood and enacted by schools. - Provide high level strategic advice to senior officers of the...

  • Principal Advisor

    2 weeks ago

    Brisbane, Australia Children, Youth Justice and Multicultural Affairs Full time

    The Industrial Relations and Policy team is responsible for contributing to the development and implementation of the department's industrial relations agenda, including: the development and implementation of certified agreements (enterprise bargaining); dispute management both directly with unions and in the Queensland Industrial Relations Commission;...

  • Consumer Liaison and Engagement Officer

    2 weeks ago

    Brisbane, Australia Queensland Government Full time

    We are Metro South Health We are the major public healthcare provider for Brisbane's south side, Logan, Redlands and the Scenic Rim. We operate five major hospitals and a range of community, specialty and state-wide healthcare services. We are renowned for teaching and research excellence. We are truly dedicated people who care about our community. We come...

  • Principal Advisor

    2 weeks ago

    Brisbane, Australia Queensland Government Full time

    **As our highly valued Principal Advisor, you will contribute to ensuring a bright future for Queensland, Australia and our global partners. You will do this with people who want you to grow and progress. Reporting to theDirector International Operations, in the Directorate team, you will manage coordination of major significant projects, reporting...

  • Principal Advisor

    1 day ago

    Brisbane, Australia Department of Treaty, Aboriginal and Torres Strait Islander Partnerships, Communities and the Arts Full time

    The role of the Principal Advisor is to provide expert advice to the Director of Forensic Disability that reflects analysis of clinical, legislative and system issues, and to provide a leadership role in undertaking tasks and activities that contribute to the proper and efficient administration of the Forensic Disability Act (2011). Applications to remain...

  • Principal Advisor

    2 days ago

    Brisbane, Queensland, Australia Department of Transport and Main Roads Full time $100,000 - $150,000 per year

    An exciting opportunity exists for two high performing individuals to join The Wave (Rail), within Transport and Main Roads (TMR) in the role of AO7 Principal Advisor (Comms and Engagement).The Wave (Rail) project, previously known as the Direct Sunshine Coast Rail Line project, is a generational infrastructure project that will revolutionise travel for the...

  • Principal Advisor

    3 days ago

    Brisbane, Queensland, Australia Department of Transport and Main Roads Full time $120,000 - $140,000 per year

    Lead internal communication at Transport and Main Roads as Principal Advisor.Drive cultural change, deliver strategic messaging, and support executive leadership in a flexible, inclusive environment. Use your expertise to engage employees and shape communication programs that make a real impact. We welcome applicants from all backgrounds and offer...

  • Principal Advisor

    1 day ago

    Brisbane, Australia Transport and Main Roads Full time

    As Principal Advisor, you will provide strategic support and advice to the Deputy Director-General (CSSR) and the Executive Leadership Team on major policies and issues relating to the effective management of the division and program responsibilities. Some of your responsibilities will include, but are not limited to: - Represent the Deputy Director-General...