Assistant Venue Manager

6 days ago

Gold Coast, Australia The Star Entertainment Group Full time

An opportunity has arisen within our Food and Beverage Management Team at The Star Gold Coast. We are seeking an **Assistant Venue Manager **to support the dynamic portfolio of Bars and Restaurant within our Private Gaming Rooms.

As the Assistant Venue Manager, you will be hands on to ensure the smooth running of the day to day operations and to ensure delivery of exceptional guest experience.

**Responsibilities include**:

- Ensuring the venue meets budgetary targets and assisting with the development of initiatives to maximise revenue and minimise costs
- Assisting with the monitoring and evaluation of service and product delivery
- Maintaining a high level of team focus on delivering outstanding guest service
- Assisting in resolving guest service queries and concerns
- Managing team performance and development
- Working with internal key stakeholders to deliver outcomes for the business

**What are we looking for?**
- Previous leadership experience within a large team restaurant or bar environment
- Strong knowledge of food & beverage products, trends and industry practices
- Demonstrated ability in planning and resourcing of people and products
- Experience in managing costs including labour to create operational efficiencies
- Demonstrated ability in developing productive relationships and managing and driving change
- Excellent verbal and written communication skills
- Accreditation in Responsible Service of Alcohol
- Strong knowledge of Inventory Management and Menu Engineering
- 24/7 flexible availability to suit business needs, including weekends, and public holidays

**What can we offer you?**
- Permanent, Fulltime position with salary aligned to experience
- Annual and Personal leave entitlements
- Generous Paid Parental Leave for primary and secondary career
- 30% staff discounts across award winning restaurants across on our three properties
- Lifestyle discounts including gym memberships and laundry services
- FREE meal each day in our Employee Dining Room
- Career growth and stability, as our Food & Beverage team is projected for growth over the next 5 years
- Groupwide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender and Indigenous
- The Star has been awarded the WGEA recognition as Employer of Choice for Gender Equity

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

**About us**

The Star Gold Coast is a one stop shop for all your needs. It offers luxurious accommodation and spa, iconic bars, restaurants and a world-class casino. We offer entertainment like no other, with our live concerts and shows in our Theatre and Events Centre, Live on the Lawn events, world class DJ’s at Atrium Bar & more It is a destination that offers relaxation and fun at the same time

**Our Culture**

The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace.

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