Optical and Sales Assistant

2 weeks ago

Terrigal, Australia Adrenaline Optometry Full time

Adrenaline Optometry is a family-owned independent practice in Terrigal. We provide the widest range of sports & lifestyle eyewear and customer service like no other. We offer full scope Optometry services with special focus on custom made eyewear including Everyday Specs, Sunglasses and Contact Lens for all lifestyles.

**JOB TITLE AND TYPE**:Optical & Sales Assistant - Casual / Part time or Full time

**LOCATION**:Adrenaline Optometry Terrigal

**SUPERVISOR/MANAGER**:Managing Optometrist & Practice Manager

**ABOUT THE ROLE**:
This is a hybrid role, and you would be responsible of various of tasks and duties from opening to closing of the day.

**MAIN DUTIES/RESPONSIBILITIES**:

- Provide friendly and efficient customer service and general practice retail skills ie greeting customers, answering questions, assist customers choose frames, discuss lenses options etc
- Selling plano and prescription optical and sunglasses to customers
- Dispensing duties to ensure the very best patient experience ie measure PD and heights and processing all patient orders
- Take payment electronically or via cash
- Maintain and care for stock
- Maintain a high level of housekeeping in the practice including overall presentation and cleanliness
- Complete administration duties including, booking patient appointments, ordering contact lenses, processing and posting customer online orders, liaising with patients with their orders and follow up appointments, package orders etc
- You will work to all practice policies and healthcare guidelines
- Able to work Saturdays

**SKILLS & EXPERIENCE**
- Minimum 12 months of retail sales and optical experience within a retail environment.
- Familiarity with progressive lenses, single vision lenses, bifocal lenses, coating types, transitions, tints and polarised options.
- Self-assured individual with the confidence to take initiative and make decisions for the customer
- Experience working effectively in a team environment as well autonomously under limited supervision
- Excellent verbal and written communication skills with strong attention to detail
- The ability to build genuine and supportive relationships with patients, networks and colleagues
- Experience with EFTPOS or Hicaps machine
- Great sense of fashion with eyewear and colour to suit patient needs
- Willingness to work in a team with a positive can-do attitude
- Solutions focused
- Punctuality and reliability
- Able to work Saturdays

**PERKS**
- Work for a family-owned practice
- Staff discounts on eyewear
- An in-depth on boarding and training, that will continue throughout your career
- Possibility to receive subsidised formal training in Optical Dispensing - Traineeship course
- Operations - Monday to Saturday

**Job Types**: Full-time, Part-time, Casual

Pay: $25.00 - $38.00 per hour

Expected hours: 15 - 35 per week

**Benefits**:

- Employee discount
- Employee mentoring program
- Professional development assistance

Supplementary Pay:

- Bonus
- Penalty rates

Application Question(s):

- We require an employee to work on Saturday's. Are you available to work on Saturday's?
- Do you have at least 12 months of retail or optical experience within a retail store environment?
- Do you have an interest in boutique and sports eyewear?

Work Location: In person

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