Principal Business Management

Work to deliver streamlined workflows and business systems (social media, mobile, cloud
services and data insights) that make sense and add value. Collaborate with key stakeholders
to cultivate and nurture positive relationships and skills in the use technology.

**RELATIONSHIPS
**Reports to**:(Position Title)**:Program Leader, Business & Systems

**Report to: (Position Number) **P00058

**Staff Responsibility**:Yes

**Key Internal Relationships**:Works across the Directorate and organisation with
staff at all levels.

**Key External Relationships**:Relevant external agencies and State Government
Departements, Blue Mountains community.

**KEY RESPONSIBILITIES
- Remain alert to business situations (risks and opportunities) and develop strategies in

collaboration with functional experts that led to sound decisions that drive success.
- Determine data sources and develop real-time data insights that inform operational and

strategic positioning. This can include design of open data, use of mapping solutions,
auditing of data and the like.
- Work with functional experts to review business workflows including process mapping,

document / web content, procedure / policy, data analytics and reporting.
- Act as an administrator / power user in the use of cloud based / on premise software

systems. Investigate opportunities to maximise productivity.
- Implement mobility solutions that streamline field inspections to provide recordable and

discoverable information.
- Coach others (in office and remotely), in workflow and system use.
- Review and update web data to ensure currency of information and use of words / images

that are in line with organisational writing styles and other guidelines.
- Act as Council’s point of contact, liaise with State Government authorities to resolve

registration, lodgement, integration issues with the NSW Planning Portal and other
government systems; provide feedback as required.
- Align business processes to changes in legislation. Take action to keep current and

compliant.
- Examine opportunities for maintaining culture in a virtual setting. This includes maximising

the best aspects of remote vs co-located work, etc.
- Act as a key cultural champion working in an environment that requires collaboration and

communication. Remain agile to respond to the variety of workplace demands whether
that internal or externally driven.
- Provide financial analysis, including cost, determination of fee structures and historical and

predictive trends.
- Design and manage master documents such as forms, guides, checklists and standard

templates.
- Lead team members to achieve successful work management outcomes in value adding

activities. Make operational decisions to direct and focus team efforts.
- Provide ad hoc operational backup and support to cover flutating workloads in key areas

of responsibility.

**Guiding Principles
- We act as one organisation responding to the changing needs of our LGA and community
- We are strategy led, driven by our Community Strategic Plan with clear priorities and focus
- We are service focused ' we continuously improve service provision and provide excellent

customer service
- We collaborate and work together to achieve our outcomes
- We ensure safety and well-being is at the centre of our organisation, operations and culture
- We are a financially sustainable organisation, living within our means, ensuring best value

resource allocation
These Guidelines complement the Council’s adopted Values of: Work Together; Work Safe
Home safe; Service Excellence; Value for Money; Trust and Respect; and, Supporting
Community

**Workplace Health & Safety**

Ensure compliance with WHS obligations and responsibilities as outlined in Councils policies
and procedures and under the relevant WHS legislation. These include but are not limited to:
identifying potentially unsafe situations or work practices and notifying your Supervisor or
Manager (or the Health, Safety Manager/Area Safety Representative); never performing a
task that you believe is dangerous or for which you do not have the experience, or have not
received appropriate instructions and training or where the correct equipment to carry out the
task safely is not available; always work in a safe manner and in accordance with safety
instructions, where applicable; use the work equipment supplied for the job, in accordance
with the manufacturer's instructions), and any personal protective equipment, which the
Council deems necessary and has provided; be safety aware and report any actions to your
line manager which will assist the Council to meet its legal workplace health and safety
obligations.

You have the right to cease or direct cessation of unsafe work. In addition you are required at
all times to comply with Councils Asbestos Management Plan and Policy.

**COMMUNICATION**

This position requires high-level communication (verbal and written), negotiation and conflict
resolution skills. These skills ar