Specialised Banking Manager

1 day ago

Perth, Australia NAB Full time

Specialised Banking Manager
- Job number: 798037
- Primary position location: WA- Perth inner
- Category: Banking & Financial Services
- Category: Business Banking
- Category: Business Development
- Work type: Permanent Full time
- Closing at: Jan 24 2025 at 23:55 AWST

**Favourite**

- **Showcase your strong customer service skills to support and grow trading businesses.**:

- **Make a genuine difference through the work you do**:

- **12-month secondment role**:

- **Perth Metro location**

**The role**:
The Trade & Working Capital (TWC) team provides ongoing management of our existing customers for invoice and trade finance, working closely with our Bankers across multiple business segments (Metro Business, Agribusiness & Private Bank).

Working within the Trade & Working Capital team, the Specialised Banking Manager (Account Manager) is responsible for managing a multi-product portfolio (i.e. Invoice Finance & International Trade Finance). Focusing on the retention and growth of existing customer relationships. You will actively work with Bankers and Customers, being responsible for your own portfolio, engaging with customers to deliver the best NAB solutions to meet their needs. You will work to create a presence and high-level Trade Working Capital product understanding and awareness within the organisation as well as the business marketplace whilst managing and ensuring customers payment risk, delivery risk and sanctions obligations are compliant and managed appropriately.

In this 12-month secondment as a **SPECIALISED BUSINESS BANKER**, you will:

- Monitor TWC facilities to ensure the customer’s needs are ongoingly met and facility limits are appropriate based on their cash flow requirements.
- Enhance the customer experience by providing excellent service through meeting existing customers and explaining the procedures and operation of TWC products and services.
- Ensure customer satisfaction is enhanced through relationship management, proactive calling and identifying opportunities to improve services and provide customer efficiencies.
- Working closely with the Business Banking Centre and Bankers.
- Active involvement in managing risk.
- Drive and deliver positive contribution to overall team engagement.

**What you will bring**:

- Strong stakeholder engagement skills with the ability to influence at all levels
- Willingness to learn and develop your skills and actively engage with clients and bankers
- An understanding of financial metrics and understand of the supply chain
- You are comfortable to facilitate presentations to bankers and customers and are able to have a sound operating rhythm

**A diverse and inclusive workplace works better for everyone**

We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.

**Join NAB**
- #LI-DNI_

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