Manager, Direct Recruitment and Enquiries

In this position, you will lead the management of the direct recruitment process, employing high-touch strategies to optimise conversion rates. You will also oversee the management of all inbound prospective student inquiries, ensuring they are addressed promptly and efficiently, all while maintaining a strong recruitment focus and a commitment to exceptional service.

Reporting directly to the Director of Domestic Recruitment and Admissions within the Future Students portfolio, you will be responsible for developing and implementing recruitment strategies and initiatives aimed at achieving our recruitment goals. This role currently includes management of a team of five direct reports, providing you with the opportunity to lead and inspire others in achieving our shared mission.

**About You**
To be suitable for this role you will need to have experience in the below key accountabilities:

- Demonstrated experience in the management of higher education and TAFE recruitment functions with a focus on direct applicant channels.
- Proven expertise in the management of people and projects including experience in initiating and managing change; prioritising, monitoring and evaluating work performance and flow; and meeting deadlines in a complex and demanding environment.
- Knowledge of Australian tertiary education, university systems and procedures.
- Excellent interpersonal skills including the ability to work collaboratively as part of a team and to engage effectively with students, staff and other stakeholders from a diverse range of cultural and socioeconomic backgrounds.
- Expertise in using a CRM platform for recruitment management, lead tracking and performance reporting.

**Qualifications**
- Postgraduate qualifications or progress towards postgraduate qualifications and extensive relevant experience;
- or extensive experience and management expertise;
- or an equivalent combination of relevant experience and/or education/training.

**This position is open only to applicants who have work rights in Australia**

**About Swinburne University of Technology**
Swinburne Horizon 2025 draws upon our understanding of future challenges. With this new strategic plan, we choose to build Swinburne as the prototype of a new and different university - one that is truly of Technology, of Innovation and of Entrepreneurship. We are committed to a differentiated university proposition in education and research, so that:

- Every Swinburne learner gets a work experience
- Every Swinburne graduate gets a job
- Every Swinburne partner gets a tech solution
- Swinburne is the prototype of global best practice

The achievement of our 2025 moon shots depends on our capacity to work collectively, always, as One Swinburne.

**To Apply**
Please submit your CV and cover letter addressing your suitability for this position.

To review the Position Description and to apply, please scroll down to the bottom of the page.

If you are viewing this advert from an external site, please click **‘apply’ **and you will be redirected to Swinburne’s Jobs website to access the Position Description at the bottom of the page.

**Applications Close: Sunday October 27**th** at 11 PM.**

Swinburne offers flexible working options contained in our leave and parenting/carer policies to support work-life balance.

**Diversity, Equity and Inclusion**
Swinburne University of Technology is dedicated to creating a varied, welcoming, and open learning and work environment that embraces diversity, promotes inclusion, ensures fair access to opportunities, and actively opposes bullying, discrimination, sexual harm, victimisation, and vilification. We appreciate every individual in our community, regardless of ability/disability, age, cultural and ethnic background, sex, sexual orientation, gender identity and expression, and family and relationship status. For further details on our efforts, please explore our Equity & Diversity website.

**Disability and Reasonable Adjustments**

**Science in Australia Gender Equity (SAGE) at Swinburne**
Swinburne is enhancing gender equity and diversity, with a focus on science, technology, engineering, maths and medicine (STEMM), by participating in the Science in Australia Gender Equity (SAGE) program.

Swinburne University is actively engaged in improving representation and participation of women in STEMM fields, aiming to address ongoing gender inequity. As an inaugural recipient of the Athena SWAN Institutional Bronze Award, we have implemented our original SAGE Action Plan (2019-2021) and continue our commitment through the current SAGE Action Plan (2022-2025), focusing on meaningful actions to foster long-lasting change and advance gender equity and diversity in STEMM.

**Aboriginal and Torres Strait Islander Applicants**

**Victoria’s Commitment to Action: Improving international student employment outcomes**
- We are a 2023 Circle Back Initiative Employer - we commit to respond to every applicant_