Operations Coordinator

5 days ago

Belmont, Australia Coates Full time

**About us**

Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC.

**The next step in your career starts here**
- Belmont based position
- Warehousing supervisory and/or hire industry experience is highly desirable
- Monday to Friday, 7am to 4pm

Reporting to the Industrial Warehouse Manager at our Belmont branch, you will manage the coordination and supply of hire equipment to customers on project sites and shutdowns, to meet customer and project requirements. Exceptional customer service, understanding customer needs, sourcing and organising equipment for customers and adherence to safety standards at all times are some of your key responsibilities.

**You’ll enjoy variety in your role including**:

- Organise, source and pack tool stores for shutdowns
- Ensuring the data in Site IQ is correct in the warehouse
- Assigning of tasks to staff in the warehouse
- Arrange rehire of equipment as required for shutdowns
- Deal with enquires from Customer support centre and branches, including sourcing, packing and sending to branches (second function)
- Quarantine and freight coordination (CMR, etc.) for Barrow Island branch - when required
- Manage outside repairs, including service jobs and
- Disposal of tools and equipment through RAPID.
- Obtaining quotes for new equipment and raising HFI’s as required
- Regularity inspection of equipment is up to date loaded into Baseplan/Site IQ
- Ensuring slow moving assets are kept to a minimum with rotation of fleet, work with Assist Shutdown Managers on what is a priority to go out first
- Assist with occasional shutdown work as required
- Maintain WAIS warehouse to ensure it is a safe and tidy place of work.
- Ordering Consumables for shutdowns and in the warehouse

**What you’ll get in return**

We provide our team with a wide range of perks and benefits, including:

- Development and career progression pathways
- Access to our employee discounts, benefits and wellbeing program
- Purchased additional leave program
- Novated leasing and salary sacrifice
- 12 weeks Paid Parental Leave in addition to government parental leave scheme
- Volunteering opportunities through the Coates Foundation

**What you’ll bring to the role**
- Warehousing supervisory experience
- Hire industry desirable but not essential
- Around 2 years’ experience from a technical or service orientated background and be familiar with a range of plant and equipment.
- Ability to build rapport and good working relationships using strong customer service skills
- Problem solving and conflict resolution skills drawing upon the need to manage your time and demonstrate a knack for organisation
- Demonstrated leadership skills

**Looking for more reasons to join Coates?**

At Coates, we know that people, organisations and communities thrive when everyone feels valued and included.

We’re proud to be implementing our second Reconciliation Action Plan and are committed to improving gender representation. We also provide opportunities for growth through our leadership and development programs.

But our impact doesn't stop there. Coates supports local and national charities through the Coates Foundation and invests in more sustainable equipment solutions to help create a greener future for all.

**Coates. Equipped for you.

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