Return to Work Specialist

**Introduction**:
Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

**Overview**:
**See yourself in our team**:
In the role of a Return to Work Specialist you will be is responsible for helping guide people through their recovery and return to work journey post workplace injury to achieve a sustainable return to work and life. You will do this by delivering a personalised, empathetic face to face service for individuals that have experienced a workplace injury. The roles focus is to positively influence and encourage parties to participate in the return to work process and take ownership of actions.

**How you'll make an impact**:
**On a day to day basis you will**:

- Facilitate and attend regular face to face visits with the injured worker, employer, treating health practitioners and allied health professionals
- Educate and inform stakeholders on the return to work process, legislative requirements etc.
- Educate the injured worker on the benefits of utilising specialists, services and available support to assist in achieving the agreed return to work goals
- Attend medical reviews with the injured worker to promote implementing strategies and early intervention
- Work closely with vocational providers to achieve return to work and return to life outcomes for the injured worker
- Facilitate and monitor medical and like cost management strategies on claims, ensuring cost effectiveness for the purpose of sustainability of the scheme
- Work closely with internal stakeholders to ensure consistency across portfolios, to produce return to work outcomes or review of entitlements
- Communicate with all relevant stakeholders to develop a Work Plan (Service Plan) regarding the return to work process
- Ensure accurate and detailed documentation is recorded to ensure evidence based decisions on all claims;
- Attend file reviews with employer representatives;
- Assist and educate employers and workers in completing any workers compensation documentation as required.

**About you**:
**We are interested in hearing from people who have**:

- Recent or previous work experience in Workers Compensation and/ or Claims Management experience is highly desirable
- Experience in the Allied Health or Job Placement industry is highly desirable
- Demonstrated knowledge of relevant acts, legislation and work health benefits is desirable, but not essential
- Excellent customer service, communication and interpersonal skills as well as a team player attitude
- Demonstrated high levels of autonomy with a learning mindset.
- Experience working within a dynamic fast paced environment

**Working with us**:
GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance GB recognises that our benefits program holds a different value or meaning to each employee. At GB, there are a number of benefits available to our team to ensure we capture a wide range of products and services that we believe will positively impact our diverse workforce.

**Just a few of our benefits include**:

- Discounted Insurance
- Dress for your day
- Novated Leasing
- Flexible & hybrid working

**To apply**:
If this role sounds like your new career

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.

**Compensation and benefits**:
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the **minimum core benefits** you’ll get, depending on your job level these benefits may improve:

- 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
- Novated Leasing opportunities
- Two paid volunteer days annually
- Health Insurance Discounts with our Group Insurance Plan
- Employee Stock Purchase Program
- Paid parental leave

**Other benefits include**:

- Flexible and hybrid work arrangements
- Mental Health and Wellbeing Support for yourself and immediate family members
- Employee Recognition Awards and Service Milestone Recognitions
- Peer Support Program
- Annual flu vaccinations
- Access to Reward Gateway - discount offers at over 350 retailers
- And more...

**We value inclusion and diversity**

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded i