Customer Service Administrator
2 weeks ago
**Job description**
Dex Group is an established Promotional Product supplier servicing promotional distributors across Australia, New Zealand, and USA. We pride ourselves on quality customer service, speedy delivery, and high-quality products. We are currently looking to hire a highly motivated, enthusiastic individual to join our team based in Dandenong South, Melbourne.
**Main Duties and Responsibilities**:
- Processing and managing purchase orders from start to finish
- Liaising between our distribution clients and in-house production team
- Manage relationships with staff and clients
- Promote new products or offer alternative suggestions to clients
- Collect and provide feedback from clients to management
- Processing and organizing samples
- Providing quotes, freight quotes and pricing checks for clients
- Complete any production/packaging tasks if required
- May be required to attend trade shows and client visitations
- Outstanding written and verbal communication skills
- High attention to detail
- Excellent time management skills and ability to priorities tasks
- Capacity to meet strict deadlines
- Adaptable and flexible approach to work
- Ability to work both individually and as a team
- Experience in Microsoft Office **(required)**
**Job Types**: Full-time, Permanent
Pay: $50,000.00 - $60,000.00 per year
Schedule:
- Monday to Friday
Application Question(s):
- Are you skilled in the use of Outlook, Excel and word?
- How and when would you like to be contacted if selected for an interview?
- What are your working rights in Australia?
Work Location: In person
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