Quality Assurance Associate

7 days ago

Sydney, Australia Lumi Full time

**Company Description** WHO IS LUMI?**

We’re a **leading Fintech small business lender** fuelling growth by making finance more accessible.

We deliver **fast & flexible funding** designed to meet the unique needs of Australian businesses. With over $1.5 billion funded since 2018 and backing for 15,000+ small businesses, **we're trusted for our speed, high quality service, and tailored approach**.

**WORKING AT LUMI**

We are building a culture where you can grow and make a difference for customers. We are looking for people to join us on this journey who are passionate, curious and great problem-solvers.

We are incredibly proud of our awards, including most recently our Deputy CEO, Anna Hawter, receiving the Finnies’ **2025 Outstanding FinTech Leader of the Year**award. We also ranked in the top #3 on the **2024 Australian Financial Review BOSS Best Places to Work** Banking, Superannuation and Financial Services list, **2023 Best Workplace Diversity** Award by FinTech Australia and the **2022 Empowering Innovation Affie Award**. We also ranked** #36** among the** fastest-growing technology companies in Australia**in the **2022 Deloitte Technology Fast 50** Australia.

We foster a workplace where everyone feels a sense of belonging and respect and can reach their full potential. If you need any adjustments for a fair recruitment process, please let us know when applying.

**OUR VALUES**

**Egos at the door -**We own. We don’t judge. We don’t blame. We are open. We are in this together. We are respectful.

**See the customer -**We show up. We understand. We anticipate. We do what we say. We genuinely focus on solutions.

**Think lean -**We make things simple. We are resourceful. We understand the problem. We think ahead.

**Learn to grow -**We are curious. We challenge. We try. We fail forward. We learn. We try again.

**Job Description** THE ROLE**
- Identify policy breaches and potential risks exposures through structured reviews.
- Provide clear, actionable feedback to improve individual performance and team-wide credit quality.
- Maintain a portfolio of QA findings and track action items to support reporting to senior management.
- Collaborate closely with the management team to ensure accuracy and consistency in credit assessments and related processes.
- Contribute to the refinement and updates to credit policies and processes based on QA findings.

**Qualifications** THIS PERSON IS SOMEONE WITH**
- Experience in Credit Operations, Loan Underwriting, Risk or Quality Assurance.
- Strong understanding of credit assessment principles.
- Experience with reviewing bank statements preferably for SME
- Excellent attention to detail and communication skills
- A continuous improvement mindset, embrace change and thrive from it

**Additional Information** PERKS & BENEFITS**

**Wellbeing**: Free counselling, seasonal activities, Wellbeing Allowance, wellness room, flu shots

**Work Life**: Home Workspace Allowance, Purchased Leave, Parental Leave, Parental Flex Leave, Lumi Life Leave for challenging events, breastfeeding/expressing space

**Social & Food**: Monthly lunches, regular celebrations, stocked kitchen, beer & kombucha on tap, board games, ping pong, rooftop BBQs

**Rewards & Recognition**: Competitive pay, referral bonuses, shout-out recognitions

**Community Support**: Paid volunteer leave, diversity celebrations, company volunteer days

**Career & Growth**: Advancement opportunities, higher education sponsorship, hackathon

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