Team Manager

**TEAM MANAGER - PERSONAL INJURY I GEELONG, VIC**

At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us.

We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we’re ready when they need it most.

We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

We have an exciting 12 month contract opportunity within our Victorian Workers Compensation Team in Geelong as a Team Manager.

**You'll be responsible for**
- Effectively lead a team to deliver key business objectives and meet critical service standards
- Understand key performance drivers and identify opportunities to continuously improve team performance
- Utilise your technical (legislative and policy) knowledge to ensure quality claims management decisions are delivered by your team
- Ensure workers compensation internal and external customer expectations are either met or exceeded
- Contributing to a broader team culture that enhances staff engagement and commitment to our objective, ensuring inclusion, enjoyment, and fulfilment.

**About you**
- Extensive personal injury management expertise within a Workers Compensation environment
- Expertise in team leadership and a proven track record of driving high performance
- Demonstrated Experience in coaching and developing team members
- Innovative thinking - creative ideas that improve operational effectiveness and efficiency
- Demonstrated ability for developing strong customer relationships and effectively resolving customer escalations

**What's on offer**
- Be part of a team that's open minded, supportive and genuinely focused on customer outcomes
- A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
- An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
- Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
- insurance products. Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
- Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.
- The opportunity to take part in our Employee Share Purchase Program
- own a piece of your employer.

**About Allianz**

At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work. We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.

**Adjustments and support**

LI-ALLIANZAU #LI-Remote #LI-Hybrid #LI-Onsite


**Job Level**:
Management

**Location**:

- Geelong, VIC, AU, 3220**Area of Expertise**:
Customer Services & Claims

**Unit**:
Allianz Australia

**Employing Entity**:
ALLIANZ AUSTRALIA SERVICES PTY LTD

**Job Type**:
Full-Time

**Remote Job**:
Hybrid working

**Employment Type**:
Temporary

**ID**:
38360

**Position Cluster**:
Non-Executive