Practice Receptionist

Join our busy and professional reception team
- Grow your career across Ramsay’s well-respected national network
- This casual position offers flexible shifts, making it an excellent opportunity for parents or caregivers seeking work-life balance

**The Opportunity**

Working within our Ramsay Health Plus outpatient department, a multidisciplinary Allied Health Practice located at Hollywood Private Hospital. You will manage all necessary clerical requirements of reception services for our patients who are undergoing Physiotherapy, Occupational Therapy, Exercise Physiology, Speech Pathology and Dietetics.

As a receptionist, your day will be varied and will include scheduling, contacting patients to arrange appointments, billings and day-to-day administrative duties.

**We are seeking a person to work on Fridays as well as leave relief.**
- You would ideally have experience in a private practice and the capability to effectively support and meet the needs of a number of customers, patients and staff.
- You will be a positive, responsible, self-motivated person with excellent people and telephone skills.
- You will have strong focus on detail, highly developed relationship skills, a commitment to customer service, a ‘can do’ approach, and above all, an unwavering commitment to client confidentiality and privacy.
- You will be required to undertake duties as part of a team, working collaboratively and sharing roles and responsibilities.

Reporting to the Practice Manager, you will work amongst a friendly and supportive team while maintaining positive relationships and strong communication networks with all staff and customers.

**About You**

To succeed in this role, you will be a confident professional, interested in working within a health setting with a passion for customer service. The ability to converse and be empathetic while managing a busy flow of patients, telephone calls, bookings, and staff queries is a necessary skill needed for this role.

**_ Essential criteria:_**
- Previous medical practice receptionist experience
- Proficient user and understanding of patient management systems (software e.g. Genie, Nookal)
- Computer literacy including Microsoft suite of programs
- Excellent time management skills and ability to complete tasks within designated timeframes
- Demonstrated problem - solving skills
- Ability to actively liaise with staff and patients to ensure the information process is completed accurately and conducted professionally and efficiently.

**_ Desirable criteria:_**
- Certificate III in Business Administration or similar
- Medical Receptionist course
- Certificate in Medical Terminology.

**Remuneration**:On offer is base hourly rate ranging from $32.83 + superannuation + levels of experience and qualification.

**What’s in it for you?**

**Professional Advancement**: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

**Discounts**: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

**Health and Wellbeing**: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.

**Leisure/Social/Financial**: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

**_ Why Ramsay Health Plus at Hollywood Private Hospital?_**

Ramsay Health Plus (RHP) is an allied health practice based on Hollywood Private Hospital campus. Ramsay Health Plus facility boasts two rehabilitation gymnasiums, hydrotherapy pool, AlterG treadmill, eight clinic rooms and a pilates studio.

**How to Apply**

Applications made by recruitment agencies will not be considered.

**Requirements**:

- _Must provide a _**National Police** check conducted within the previous 12 months
- Depending on the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases.

**Close Date: 3 July 2025