Social Media Manager

Since its humble beginnings in an overflowing garage to a sophisticated, digital-platform that has serviced over 2 million customers - **SurfStitch** is your go-to for all things related to contemporary coastal culture.

We’re all about those feel-good, Saturday state-of-mind moments and use our selection of over 300 brands and their stories to provide you with the goods that best reflect your unique identity. Surf may be in our name, though we have grown to embrace the cultures that surround it. Be it fashion, travel, art, music or beyond, we stay ahead of the curve with the latest trends to help connect you with the same positive, passionate mindsets our brand stands by.

With over 10 years of trusted experience, unique customer service and one of the strongest edits of high-quality products in the industry, SurfStitch stands as one of Australia’s most innovative e-commerce businesses.

We’re on the hunt for an experienced Social Media Manager - someone who is just as passionate about our customer as we are. You’ll be part of the team who defines and delivers our brand and community strategy across key markets and channels. From Tiktok content to creator management, you’ll have your finger on the pulse when it comes to the latest trends.

**About The Role**
- Manage and plan all content across our social platforms, with a focus on video-first content creation
- Drive the social magnification of our campaigns, promotions and loyalty experiences
- Manage the social media calendar from planning and curating, through to publishing and reporting
- Drive social strategies to help improve brand awareness, footfall and channel growth
- Drive our creator program, developing content partnerships, briefing and reporting with existing and new creators
- Build and maintain strong relationships with creators and talent management partners
- Manage the copywriting across social and eDM channels
- Partner closely with our brands on all social content partnerships, carving out new ways to reach our community
- With the support of our Customer Service team, you’ll be managing and engaging our community daily, including responses to comments and reviews

**About You**
- Highly passionate for social media and all things content creation
- Be a creative and strategic thinker, driven by trends and insights
- Highly organised, collaborative and attentive to detail
- Excellent communication, and ability to manage internal and external stakeholders
- Outgoing, positive and highly motivated
- Ability to work in a fast-paced environment and multi-task
- Ready to push the envelope and deliver exceptional results
- Courage and curiosity to challenge the status quo and actively seek feedback
- 3+ years experience in a social media role
- This role is not your typical 9-5, you will need flexibility to work outside ‘standard hours’ on social media

**Why Join us?**

SurfStitch is proud to be part of the Alquemie Group, a new portfolio of leading premium retail brands, including General Pants, Ginger & Smart, AG LEGO Certified Stores, National Geographic Apparel, and more to come....

At Alquemie Group, we believe in creating a supportive and inclusive environment that promotes and celebrates individuality and an entrepreneurial spirit.
- YOU Days - extra day/s off that increase with each year of tenure_
- Birthday Day off - what better way to celebrate your birthday than an extra day of leave_
- Diverse career paths - it’s over to you_
- Staff discount - between 20% - 50% across all Alquemie Group Brands_
- Training and development - we want you to grow and get the most out of your role_