Analyst, Product Delivery

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Job Title

Analyst, Product Delivery

All About Us

Mastercard is a technology company in the global payments business. We connect consumers, financial institutions, merchants, governments, and businesses worldwide and enable them to use secure and convenient electronic forms of payment.

Join the industry’s most passionate, motivated & engaged global team - Our employees are encouraged to drive innovation every day in support of a more connected world - A World Beyond Cash.

About Product Delivery

Overview

This role is responsible for administrative duties, creating executive presentations and ownership and management of relevant project work for the Senior Vice President of Product Delivery, AP (Asia Pacific). In addition, supporting the broader daily functioning of the Product Delivery AP team with internal process improvements, and managing administration and the team’s knowledge repositories.

Role

The essential responsibilities of the position are:

- Must be articulate, creative, and demonstrate initiative through all activities
- Produce quality and creative presentation materials, reports and communications for internal stakeholders including senior leadership
- Support the Senior Vice President of Product Delivery through a variety of administrative tasks, including calendar, expense, travel management and team event coordination
- Plan, coordinate and track team objectives and employee programs including identifying potential risks or issues where required
- Define and document Product Delivery processes, manuals, and other operational documentation
- Monitor and track project deliverables and timelines, contribute to internal process improvements and update senior management where required
- Manage and oversee the team’s tools and platforms including Access Management, Confluence, SharePoint, Teams, and Outlook mailboxes
- Develop and maintain strong working relationships with partners in other Customer Delivery teams and other business functions to deliver and support tasks
- Own and manage the quarterly department newsletter

All About You
- Previous administrative and/or project administration experience within a corporate environment
- Ability to demonstrate initiative, be creative and problem solve
- Ability to work and interact with stakeholders at all levels
- Strong verbal and written communication skills
- Effective time management and organizational skills
- Ability to function well in a busy and varied environment and work under pressure
- Elevated level of confidentiality and discretion
- Previous experience using Confluence, SharePoint, Oracle, Qualtrics beneficial but not required
- Self-driven, well organized and can work well autonomously and within a team

Page Break

The following All About Us paragraph will appear at the top of each Job Posting for MasterCard.

All About Us

MasterCard is a technology company in the global payments business. We connect consumers, financial institutions, merchants, governments, and businesses worldwide and enable them to use secure and convenient electronic forms of payment.

Join the industry’s most passionate, motivated & engaged global team - Our employees are encouraged to drive innovation every day in support of a more connected world - A World Beyond Cash.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.