Fraud Coordinator

**Your function**
The FEC (Financial Economic Crime) team is part of DLL’s first line of responsibility (1LoR), responsible for implementing and executing procedures and controls related to DLL’s Fraud Risk Management (FRM) framework. As FEC experts, the team ensures that the global standards and policies on FEC and FRM are translated into local procedures and implemented. The FEC team undertakes complex client onboarding, event-driven reviews, analysis of client screening, transaction monitoring and fraud risk investigations/coordination, and provides advice and guidance to other areas within the organization.

The Fraud Coordinator is a crucial member of the FEC team and is primarily responsible for coordinating activities to protect the organization from fraud in the asset and vendor finance sectors. This position involves investigating fraud cases, conducting interviews, analysing complex data, and driving process improvements to maintain the integrity of business operations and relationships. The Fraud Coordinator will collaborate with various departments to detect, prevent, and mitigate fraud risks while ensuring compliance with DLL Group policy and regulatory requirements in Australia and New Zealand.
**Day to day**
Fraud Prevention:

- Develop and deliver training programs on fraud prevention and detection strategies.
- Manage fraud prevention tools, ensuring effectiveness and timely updates.
- Implement and monitor process improvements based on fraud incidents and risks identified.
- Oversee the execution of fraud monitoring systems and ensure the timely reporting of suspicious activities.
- Engage key process owners to support fraud prevention measures and ensure organizational buy-in.

Fraud Investigation:

- Lead investigations of potential fraud cases involving customers or business partners.
- Conduct thorough interviews and gather evidence to assess fraud events.
- Collaborate with relevant departments to mitigate risks and improve processes.
- Utilize influencing skills to drive process improvements and minimize fraud risks.
- Maintain strong internal relationships to facilitate smooth investigations and actions.

Case Reporting and Analysis:

- Document and report confirmed fraud incidents to senior management, ensuring proper escalation and follow-up actions.
- Analyse fraud cases to identify root causes, recommend corrective measures, and suggest process improvements.
- Communicate and present findings and remediation strategies to stakeholders, ensuring accountability and implementation.

Management Reporting:

- Generate regular reports (monthly/quarterly) on fraud prevention, investigation outcomes, and trends.
- Provide ad-hoc reporting to risk committees and key stakeholders to support decision-making and improve fraud management.

Stakeholder Collaboration:

- Maintain open communication with internal stakeholders from multiple departments.
- Take a consultative approach to foster company-wide support for process review, improvement, and control implementations.
- Influence stakeholders to ensure process improvements are consistently adopted and maintained across departments.

**All Members Enjoy**
- Two working days per year volunteering for a local charity.
- Flexible hours with possibility to work from home (within job scope).
- Career development opportunities: online learning, member development programs.
- Comprehensive medical insurance package incl. dependants.
- Employee Assistance Programs.
- Work Life Balance Allowance.

"We not only live up to the expectations of our customers for today, but also anticipate their market needs of tomorrow.”
**Your Profile**
- Degree or business studies are preferred.
- 3+ years of experience in fraud risk management, internal audit, or operational controls testing within financial institutions, ideally in asset finance or vendor finance.
- Strong analytical skills, with attention to detail.
- Understanding of fraud investigations, including conducting interviews, gathering evidence, and analyzing data is preferred but not mandatory.
- Sound understanding of leasing products is preferred but not essential.
- Proven ability to elicit cooperation and support from key process owners and internal stakeholders.
- Influencing skills to promote business process improvement and fraud risk mitigation.
- Good written and verbal communication skills for effective stakeholder engagement and reporting.

**Requirements**:

- Legal right to work in Australia.
- Strong analytical skills with attention to detail
- Ability to synthesize complex data into actionable, professional reports.
- Consultative approach to internal stakeholders to encourage continuous process improvement and control implementation.

**Choose wellbeing**
DLL’s wellbeing ambition is to educate, equip, and empower members to build connections, manage their mental, emotional, physical, and financial wellness, and maintain balance between work and the other priorities that make up their