Relationship Manager Vocational Rehabilitation
3 days ago
Join a leading national provider of Injury Management & Rehab services
- Work with an amazing team of experienced consultants
- Fantastic opportunity to take your career to the next level
From a family-started company to an ever-growing national business of over 25 years, we’re committed to being the most respected national rehab and wellbeing business in Australia.
We value our people and know that fantastic talent is the only way to shape our future success. We're all about building a high-performing team, where we embrace collaboration and new ways of thinking.
We love connecting with our customers and empowering them to achieve better results. We are grounded in authenticity and work together to deliver value for our customers through every interaction.
We are seeking a
**Relationship Manager**
**to join our Western Australian Injury Management and Rehabilitation team.** This role will be responsible for managing our portfolio of workplace rehabilitation customers and to assist with the growth of our current customers as well as develop new relationships.
This is a full-time role based at our Perth office in Subiaco, balanced with flexible working options.
The role involves:
- **Account management** of key clients including being the point of contact for matters directly related to the account.
- Assisting clients with risk prevention strategy and developing bespoke intervention and training programs.
- Assist national workers compensation brokers with support for their WA based clients.
- **Driving operational performance deliverables**, including customer performance outcomes, revenue growth and customer engagement.
- Working with the wider national management team to establish and execute **an ambitious strategic growth plan.**:
- Acting as lead point of **contact for our Workers Compensation scheme insurer and agents.**:
- Building long lasting strategic relationships with customers.
This is a dual role and
**involves supporting a reduced case load** of people to recover and return to work including conducting a range of assessment services in line with your professional qualification.
**About You** (please address in a cover letter):
- **Mandatory; **Allied Health qualification - OT/EP/Physio/Psychologist or Rehab Counsellor with at least 3 years workplace rehabilitation experience;
- Previous Account/Customer Relationship experience (highly desired);
- Strong, current Workers Comp legislation knowledge;
- A genuine commitment to driving continuous improvement;
- A commitment to maintaining and promoting the existing positive culture within our team;
- Passion for delivering growth through building sustainable new partnerships; and:
- A current Police Check and Working with Children Check.
**We offer**:
- **A thorough and comprehensive induction**;
- A unique opportunity to **assist in growing our existing client base **alongside a successful team;
- **Ongoing support and collaboration **from our highly experienced National management team;
- **Excellent remuneration **based on experience + benefits;
- Excellent **bonus incentives**;
- **Financial assistance for relocation **(if relocating from interstate);
- **The latest tools**:Surface Pro and iPhone;
- Access to our external Employee Assistance Program;
- A genuine commitment to your **work-life balance**;
- **Flexible working arrangements **including work from home options;
- A genuine, supportive & friendly working culture;
For more information visit our website
Applications require a cover letter and resume.
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