Customer Support Advisor

6 days ago

Mount Thorley, Australia BTP Group Full time

Permanent full-time position with an immediate start
- Attractive remuneration package
- Extensive employee benefit program

**Start here, go anywhere with BTP.** BTP forms part of the Perenti Group, a diversified global mining services, and is one of Australia’s largest suppliers of new and used parts and equipment for hire and sale.

BTP has supported the mining, earth-moving, and construction industries for over 30 years. The Perenti Group operates across a wide range of mining sectors and offers unique career progression opportunities.This is a great opportunity join an expanding customer focused company that recognises that our people are our key assets.

This role would best suit someone motivated by sales with a trade background who enjoys being on the road, can develop new and current client relationships.

**As the Customer Support Advisor your primary responsibilities will include**:

- Proactively promote and sell BTP’s Products & Services across the Mining Industry and associated equipment businesses
- Provide client support with regards to product and service support solutions for heavy earthmoving equipment, parts, components and equipment overhauls
- Effective account and territory management of assigned customers to maintain and grow sales
- Maintaining and developing relationships with all relevant stakeholders from assigned key customers
- Recommend product and technical solutions that provide the overall lowest cost of operation and maintenance to our customers
- Ensure that customers always receive a high level of service and technical advice
- Be a participant in the business in our on-going Continuous Improvement programs
- Ensure a safe work environment is maintained at all times

**About you**:

- Experience in a Sales, Account Management or Business Development role, ideally within the Mining, Construction or Industrial sector
- High level of self-drive and an ability to problem solve
- Heavy earthmoving equipment experience preferred
- Have strong organisational and communication skills
- The Perenti Group of companies will comply with all applicable government directives or Public Health Orders. Should a government directive or Public Health Order mandate specific vaccinations for our people, we will require employees to comply with these requirements. This may involve employees providing proof of vaccination as a condition of employment._

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