Chapter Lead

**We're **embarking on a large transformation across our Identity services and solutions.
- **You have **knowledge that spans both development and operations, including best practice engineering, infrastructure management, system admin and DevOps Toolchains.
- **Together we **will build tomorrow’s bank today, using world-leading engineering, technology, and innovation.

**Do work that matters**:
We're building tomorrow’s bank today, which means we need creative and diverse engineers to help us redefine what customers expect from a bank. Envisioning new technologies that are still waiting to be invented and reimagining products that support our customers and help build Australia’s future economy.

CommBank is recognised as leading the industry in IT and operations with its world-class platforms and processes, agile IT infrastructure, and innovation in everything from payments to internet banking and mobile apps. Our Software team are the brains behind Australia’s number one banking app, Netbank, Cardless Cash, Comm Sec Pocket and Spend Tracker. We go beyond a passion for web and mobile development, creating reliable APIs at a unique scale in Australia. And you could be a part of that journey.

**See yourself in our team**:
The CBA technology unit delivers the best digital banking services to Commonwealth Bank customers and to do so is responsible for digital delivery, group data and analytics, technology and technology infrastructure, cyber, fraud, physical security and business resilience for all divisions across CBA. It is also dedicated to delivering the best workplace technology experience for our over 53.000 people across CBA and focused on providing the latest tools, technology, and resources to enhance the way we work together and empower our people to achieve more for our customers.

This role is part of the Dynamic Authorisation Squad, building and operating the future platform and enabling fine grain authorisation across many customer interactions in the Group’s digital channels including CommBank app and NetBank. Through Dynamic Authorisation, we look to significantly reduce customer exposure to Fraud and Scams by combining customer telemetry and bank policy to for real time transaction decisioning.

**We **’ **re interested in hearing from people who**:

- **Bring their exhaustive technical hands-on experience **with **an **ability to manage a high performing team and complex business strategies.
- Deliver crew/CoE outcomes within the squad that you are assigned.
- Facilitate the constructive resolution of conflicts, which may arise both internally and externally to the chapter.
- Provide people leadership and management including onboarding, hiring, skill building, career development, coaching, performance management and individual and team engagements for chapter members, in line with guidance from the chapter area and/or practice.
- Implement and support consistent ways of working across the chapter.
- Set clear expectations on guardrails and standards, which are to be applied as defined by the chapter area and/or practice.
- Contribute to the uplift of the chapter's maturity through SME knowledge and by driving and fostering collaboration across chapter instances to create a culture of sharing, learning and problem solving.
- Seek data and feedback to inform metrics and leverages these to support continuous improvement efforts, in partnership with the Crew Tech Lead.
- Participate and contribute to the Custer Identity Access Management Practice and/or chapter including maintaining technical experience.
- Actively contribute to the squads' deliverables of which you will be part of.

**Tech skills & experience**:

- Have a deep technical background across product, tooling and people leadership essential.
- Have experience in **Identity Access Management **(IAM) preferable Customer Identity Access Management **essential.**
- Are proficient in implementing **Ping Authorisation **and leading technical strategy across a large and complex organisation.
- Have **Ping Ecosystem expertise **, specific to implementing Ping Authorisation or similar e.g Styra, axiomatics, PlainID **essential **.
- Can provide authorisation and access controls experience.
- Bring experience across API, request, integration logic, rules, and policy.
- Have experience across the Software development tools eg; Please advise accordingly.
- Have an extensive record of **people management **.
- Have worked on large-scale deployments in complex technology environments.
- Can articulate business value through visualisation tools and applicable data points.
- Have Cloud experience (AWS).
- Have Experience with CI/CD, Ansible, Github, Teamcity (or Jenkins), Artifactory, and Octopus is desirable.

**Working with us**:
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