Medical Administration Manager

**Management**

**Sydney**

**Full Time**

**Icon Cancer Centre Australia**

**Administration Manager - Icon Cancer Centre Concord**

We’re looking for a new Administration Manager

Join our wonderful team in an important role as we support our valued patients and families receiving radiation therapy based cancer treatment from our medical specialists, therapists and nursing professionals.

Key Points:

- Lead and Support a Small Team of Medical Administrators
- Be Part of a Rapidly Growing Organisation with Patient Care at the Core
- Great Hourly Rate, No Nights or Weekends, PD Allowance
- Permanent Full-Time, Monday-Friday - Concord Repatriation General Hospital

What are we hoping to find in our new admin manager?
- A passion and aptitude to learn new processes, become the expert and a drive to teach, lead and support your team.
- Experience in medical administration and/or practice management (hospital experience a huge bonus)
- Excellent computer skills and eye for continuous improvement.
- The enthusiasm to foster a supportive environment and see others flourish.

Most importantly, we want someone who will embrace our patient-first mindset. Patients are at the heart of everything we do. Our care is truly end-to-end. Our growth is fast. Our technology is cutting edge. Our partnerships are ground-breaking, and our social impact is global.

Our mission is simple but powerful - deliver the best care possible, to as many people as possible, as close to home as possible.

**About the Role**:
We are seeking an Administration Manager to join our innovative and dynamic team. Based within the Concord Repatriation General Hospital, this role reports to our supportive Site Manager and is responsible for leading our administration team. This role requires close coordination with all our disciplines and is a varied role which includes team management, billing, data entry and auditing, rostering, site maintenance, training and development and oversight over all other daily activities. This role will operate in a full-time capacity, working 76 hours per fortnight working 5 days a week Monday to Friday.

**Key Responsibilities**:

- Help cultivate a warm, safe and supportive environment for both staff and patients
- Assist in recruitment of administration staff and ongoing training and skill development
- Rostering of the administration team to meet business needs
- Support and lead the administration team through daily tasks and responsibilities
- Audit and evaluate practices and workflow to ensure compliance and best practice
- Meet organisational KPIs and targets for the administration team
- Patient billings and informed financial consent
- Exhibit effective communication skills with all staff, patients and carers
- Establish strong working relationship with the Site Manager, Doctors and staff
- Build positive relationships with other/hospital departments and the wider professional community
- Facilitate succession planning within the administration department by fostering leadership development and identifying gaps in skill
- Implement practice changes and quality improvements seamlessly within the team

**Skills & Experience**:

- Experience supervising and leading teams in a health environment
- Experience and knowledge of the private health fund claiming process
- Demonstrated commitment to customer service and successful development of long term relationships with external and internal customers
- Advanced knowledge of all patient billings i.e. Medicare, DVA and private patients (desirable)
- Knowledge of legislative requirements in a health care setting (desirable)
- Qualification or training in management and leading teams (desirable)

**About Icon**:
***
Icon Group is Australia’s largest dedicated cancer care provider with a growing reach into Asia and New Zealand. With over 1000 employees, our Australian cancer services division is made up of 6 day oncology hospitals, 22 radiation oncology centres and 8 comprehensive centres, integrating medical oncology, haematology and radiation oncology services under one roof. The group also encompasses chemotherapy compounding services and pharmacy, offering a uniquely comprehensive suite of services for cancer patients.

Icon is dedicated to providing exceptional cancer care to communities across Australia. Given the size of Icon, we can provide extensive opportunities within an ideal environment to progress your career, access far reaching opportunities and be part of an innovative market leader at the forefront of cancer care.

**How to Apply**: