Product Manager, Commercial Lending Acquisition and

**About the Role**
An exciting opportunity to join BOQ Business Bank as a Product Manager, Commercial Lending Acquisition and Retention on a permanent full-time basis.

As a Product Manager, Commercial Lending Acquisition and Retention at BOQ Group, you will be a vital part of the Business Lending Product team, focusing on managing the Business Term Loan, Commercial/Market Rate Loan, Business Overdraft and Bank Guarantee Facility products.

Your role will involve driving portfolio growth, maintaining sustainable returns and keeping the customer and lender experience at the centre of everything we do. You will also manage the risk profile of the business, ensuring risk is managed appropriately and compliance with the Banking Code of Practice and other regulation.

**Key Accountabilities**:

- Driving balance sheet growth whilst optimising returns and focusing on key customer outcomes
- Manage risk of the commercial lending products (incidents, controls, issues)
- Ensure adherence to regulatory standards and industry code of conduct
- Identify and deliver initiatives that support a positive customer and lender experience, growth and returns
- Maintain an understanding of the portfolio and provide insights on its contribution to the balance sheet

This position reports directly to the Senior Product Manager, Commercial Lending Acquisition and Retention and does not have direct reports.
**About you**
You have a can-do attitude, a proven track record of delivery and are a keen problem solver. You're a team player who works well with others and is comfortable talking to a broad range of people including lenders, suppliers, internal partners as well as senior stakeholders. You're well versed within the financial services industry (preferably within business lending) with relevant work experience at a financial institution and are keen to progress your knowledge of business banking to the next level.

We encourage a positive, supportive and proactive culture that helps our team, business, customers and communities thrive and we are excited to bring on a new person to join our team

**About Us**
BOQ Group is a truly unique group of challenger brands with a purpose - to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal - to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

Since 2021, BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.
**Our Benefits**
- Flexible working arrangements
- Discounted financial products
- Salary sacrificing options
- Paid parental leave with no minimum
- Purchase annual leave
- Discounted private health insurance plan
- Employee Assistance Program (EAP)
- Access to employee network groups focused on First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers and accessibility
- BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index

**How to Apply**

BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Job Reference: BOQ04064