Customer Service Representative

7 days ago

Revesby, Australia Hitachi Construction Machinery Full time

**About Us**

Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment.

**The Opportunity**

We’re looking for a customer service professional with prior experience and the flexibility to work weekend shifts. This is a **permanent role on a day shift**, with a hybrid working roster available once your training is complete.

**Roster: Sunday to Thursday**
- Experience working within a high-volume, dynamic, call centre or customer service environment is highly regarded
- Availability to work weekend shifts, on a Sunday - Thursday roster
- Experience processing sales orders will be advantageous
- Excellent written and verbal communication skills to direct high-volume inquiries
- Strong computer literacy skills
- Helpful and adaptable approach when understanding customer needs with an ability to navigate and solve complex issues
- The ability to professionally articulate to internal and external customers

**Hitachi Benefits - What’s in it for you?**
- ** Competitive hourly rate + earn company biannual bonuses**:

- ** Career**:Permanent Full Time Position in a leading OEM with long term job security
- ** Employee Rewards**:Exclusive staff discount on a range of goods and services through our Employee Rewards Program
- ** Career Progression**: OEM training and opportunities for upskilling with access to the latest technologies
- ** Culture**:Supportive mentors who value your input in finding new and improved ways to achieving success
- ** Paid Parental Leave Company Policy**:

- ** Health**:Discounted Medibank health insurance policy + EAP to support our employees and their families
- ** Employee Referral Program**: successfully**refer a friend and earn cash
- Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate and wholeheartedly value diversity at our company._

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