Maintenance Officer

**Introduction**:
Make a difference where it matters most
At Housing Choices Australia, we believe everyone deserves a safe and affordable home. We are a leading not-for-profit housing provider committed to building inclusive and thriving communities. Our Five-Year Strategic Plan (2024-29) prioritises people and aims to deliver social impact, sustainable growth, and empowered teams.
Join us in building a better future, one home at a time.
Why you will love working with us
Join a passionate, purpose-driven team where your work creates lasting impact, and your wellbeing, growth, and individuality are genuinely valued.
Purposeful impact - make a meaningful difference in people’s lives by supporting inclusive, safe, and affordable housing.
Growth and development - enhance your skills and advance your career through tailored learning opportunities.
Balance that works - enjoy 5 weeks annual leave and flexible working arrangements suited to your lifestyle.
Valuable benefits - increase your income through salary packaging, salary continuance insurance, and 16 weeks of paid parental leave.
Supportive culture - be recognised and celebrated in an inclusive, values-driven workplace.
**Description**:
Maintenance Officer
**Location**: Hobart
**Employment type**: Permanent Part Time - 0.8 FTE
**Salary**: $98,636 plus 12% superannuation and salary packaging
About the role
As Maintenance Officer, you will coordinate maintenance works across a portfolio of residential properties. You’ll conduct property inspections, scope and brief contractors, manage maintenance schedules, and oversee urgent repairs and asset upgrades.
Working closely with Property Coordinators, Housing Officers and external suppliers, you’ll ensure quality outcomes for both tenants and the organisation.
**Key responsibilities include**:
Manage vacate and routine property inspections
Scope, brief and monitor contractor works and performance
Coordinate cyclical, responsive, and scheduled maintenance programs
Conduct property condition surveys to inform asset planning
Ensure all works comply with organisational standards and legislative obligations
Manage maintenance-related documentation and reporting
Monitor responsive maintenance requests and escalate urgent needs
Collaborate with other teams to support tenancy sustainment and housing quality
About the team
The Customer Services division is central to delivering responsive, resident-focused services that foster safe, inclusive, and supportive housing communities. We design and implement housing services that prioritise resident wellbeing, accessibility, and satisfaction, utilising customer insights to inform continuous improvement. It ensures residents receive personalised support aligned with their diverse needs, enhancing quality of life and community connection.
**Skills and Experiences**:
About you
**You will have**:
Qualifications in building trades or demonstrated experience in property maintenance
Proven ability to manage a large portfolio of properties and contractors
Strong knowledge of home maintenance services and relevant safety standards
Experience in scoping and cost control for maintenance and upgrade projects
Excellent communication and stakeholder engagement skills
Confidence using property databases, Microsoft Excel and Word
Well-developed organisational and time management skills
You must agree to undergo any required employment screening, including but not limited to a National Criminal History or Police Check, Working with Children or Vulnerable Persons Check, and NDIS Worker Screening Check.
Even if you do not meet every requirement, we encourage you to apply. We value unique experiences and perspectives.
Our values in action
**Everything we do is guided by our shared values**:
Putting people first - we listen, respect, and respond to our communities.
Working together - collaboration helps us achieve better outcomes.
Doing the right thing - we act with integrity and accountability.
Acting boldly - we innovate to address current housing challenges.
We are committed to a strategy that supports tenant wellbeing, organisational growth, environmental responsibility, and workforce empowerment.
Belong at Housing Choices
How to apply
For further information, please contact Chelsea Isaacson, People & Culture Business Partner at (03) 8636 9408.
If you do not meet every requirement, please still apply, as we value potential and diverse experiences as much as a perfect CV.
**Disclaimer**: To the best of Housing Choices Australia’s knowledge, this information is valid at the time of publication.