Retail Hospitality Staffing Coordinator

3 days ago

Woolloongabba, Australia O’Brien Group Australia Full time

**About Us**
- O’Brien Group Australia is Australia and New Zealand's largest privately owned hospitality, entertainment, and leisure company. For over 30 years, O’Brien Group Australia has operated many of Australasia’s premier venues. O’Brien Group Australia is a fully integrated company that owns and operates within Australian and New Zealand Stadiums and Arenas. It holds a significant property portfolio of boutique hotels and key heritage-listed hotels. In recent years O’Brien Group Australia has expanded its operations and portfolio to include full-scale venue management, ticketing, festivals, licensed clubs, hotels, live entertainment, media, and venture capital. Today with over 6,500 employees, 16 million customers served on an annual basis and a host of exciting new ventures, O’Brien Group Australia continues to be an innovative market leader in Australasia.

**About the Role**
- Based at The Gabba, the Retail Hospitality Staffing Coordinator is part of the close-knit staffing team and supports Retail Operations through effective use of rostering systems ('Inzenius') coupled with friendly and timely communication to all retail team members.
- This position is highly administrative and is responsible for filling and confirming retail shifts as well as maintaining and updating systems to reflect team members' skills and competencies. In addition to administrative tasks, you will also be required to take a hands-on approach to the operational side of the role which can be deemed challenging at times depending on the event schedule.

**About You**
- Experience & Capabilities:

- Excellent communication and interpersonal skills
- Ability to be constantly forward planning, remaining highly organised and process driven
- Genuinely customer focused with an exceptional telephone manner
- Highly self-motivated and enthusiastic
- Work towards and meet demanding deadlines
- Flexibility and capability to reprioritise workload as required
- Ability to work autonomously and demonstrate initiative
- Experience using the Microsoft Office Suite (Outlook/Excel)
- Recruitment background and payroll experience would be highly desirable
- Ability to work in a high-pressured environment
- This dynamic position will suit an individual who has flexible availability.

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