Internal Sales Support

2 weeks ago

Hendra, Australia Polyaire Air Conditioning Products Full time

**An opportunity to work in a dynamic and growing international company**:

- ** Friendly, down-to-earth team environment**:

- ** Full-time permanent role in a stable industry**

**Polyaire Pty Ltd** is a dynamic and market leading international manufacturer of quality Air-conditioning Products and AirTouch Smart Air Conditioning technologies. Established in 1973, our Head Office is located in SA, with 27 branches across Australia.

We are seeking a passionate and motivated team member to join us in the role of **Internal Sales Support** based at our **Hendra, QLD **branch. This is a unique opportunity where no two days are the same. From interacting with customers to adding significant value in our administrative functions, this role will best suit for an individual who is a fast learner, multi-tasker and a general all rounder.

**Role Responsibilities**:

- Working with clients over the counter and by phone to understand their needs and explain product value
- Building relationships with clients based on trust and respect
- Support account managers in sales, administration and general enquiries
- Maintain and update customer / product data base
- Arrange dispatch of products or product information to existing clients or new contracts
- Ensure compliance with credit procedures as issued by the Credit Department
- Maintaining up-to-date knowledge of company products and services
- Assist stores personnel when necessary

This opportunity is a great stepping stone into a sales role as you will become exposed to sales through customer service. We want you to be keen, willing and able, possessing the following attributes:

- ** Strong communication**: Utilising clear and effective communication with customers - actively listening to understand their needs
- ** Problem-solving and critical thinking**: Ability to find solutions to customer problems promptly and efficiently.
- ** Adaptability and product knowledge**: Ability to adapt to change and know about the product or service provided to assist customers better.
- ** Providing value**:using your product knowledge, seeing opportunities to provide extra value to our customers in the form of product suggestions to complement their current order.
- ** Numeracy**:Excellent data entry skills with a high level of accuracy

If you enjoy meeting people with customer satisfaction being the primary goal, then this role will provide you with immense opportunity for a rewarding career.

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